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Data / Consumer complaints / Herbert P. Sears Co., Inc.

Herbert P. Sears Co., Inc.: 287 CFPB consumer complaints in the last 3 years

Herbert P. Sears Co., Inc. drew 287 consumer complaints in the CFPB database in the three years to November 6, 2026, and 536 since 2013. The largest group, 221, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 105. The company responded on time to 99.7% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 287Complaints, last 3 years
  • 536Complaints, all years
  • 99.7%Responded on time
  • 0.0%Closed with relief
  • 5Products
  • Oct 13, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 6114
202592
202475
202332
202225
202146
202023
201920
201827
201717
201620
201524
201414
20137

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Attempts to collect debt not owed10536.6%
Took or threatened to take negative or legal action4716.4%
False statements or representation3010.5%
Written notification about debt3010.5%
Improper use of your report279.4%
Incorrect information on your report207%
Problem with a company's investigation into an existing problem144.9%
Communication tactics72.4%
Charged fees or interest you didn't expect10.3%
Confusing or missing disclosures10.3%
Credit monitoring or identity theft protection services10.3%
Electronic communications10.3%
Issue where my lender is my school10.3%
Problem with fraud alerts or security freezes10.3%
Threatened to contact someone or share information improperly10.3%

How the company responded

Company responseComplaintsShare
Closed with explanation287100%

States

StateComplaintsShare
California8931%
Texas7526.1%
Florida4315%
Georgia238%
Arizona227.7%
Nevada72.4%
New York51.7%
Alabama31%
Louisiana31%
North Carolina31%
Illinois20.7%
New Jersey20.7%
Washington20.7%
Alaska10.3%
Delaware10.3%
Indiana10.3%
Missouri10.3%
Ohio10.3%
Utah10.3%
Wyoming10.3%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 12, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 11, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 27, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 23, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 22, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 21, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 20, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 4, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 2, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 1, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 27, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 27, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 27, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 27, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 26, 2026Credit reporting or other personal consumer reportsProblem with fraud alerts or security freezesClosed with explanationconsumerfinance.gov
July 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 15, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
July 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 12, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 1, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 29, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
June 28, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 26, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 25, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 24, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 11, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 11, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
June 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 3, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.