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Data / Consumer complaints / Grant Mercantile Agency

Grant Mercantile Agency: 101 CFPB consumer complaints in the last 3 years

Grant Mercantile Agency drew 101 consumer complaints in the CFPB database in the three years to November 6, 2026, and 364 since 2013. The largest group, 87, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 42. The company responded on time to 100.0% of the complaints, and 5.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 101Complaints, last 3 years
  • 364Complaints, all years
  • 100.0%Responded on time
  • 5.0%Closed with relief
  • 3Products
  • Oct 30, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 642
202523
202433
202321
202242
202129
202031
201938
201836
201731
201614
201510
20149
20135

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Attempts to collect debt not owed4241.6%
Took or threatened to take negative or legal action1514.9%
Written notification about debt1413.9%
False statements or representation1312.9%
Improper use of your report65.9%
Incorrect information on your report44%
Problem with a company's investigation into an existing problem33%
Communication tactics22%
Confusing or missing disclosures11%
Electronic communications11%

How the company responded

Company responseComplaintsShare
Closed with explanation9695%
Closed with monetary relief55%

States

StateComplaintsShare
Texas4443.6%
California1817.8%
Illinois1211.9%
Georgia76.9%
Florida65.9%
Indiana65.9%
Nevada22%
Tennessee22%
Alabama11%
Kentucky11%
Missouri11%
North Carolina11%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 17, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 27, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 17, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 1, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 2, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 19, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 17, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 15, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 3, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 19, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 15, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 29, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 20, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
March 12, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 25, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 24, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 21, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 17, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 11, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 10, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 2, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
January 30, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 28, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 28, 2026Debt collectionAttempts to collect debt not owedClosed with monetary reliefconsumerfinance.gov
January 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 20, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
January 20, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
January 3, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
January 1, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
December 18, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
December 4, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 15, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 14, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 11, 2025Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
November 9, 2025Debt collectionCommunication tacticsClosed with monetary reliefconsumerfinance.gov
November 7, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
November 6, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.