Data / Consumer complaints / Excel Finance Company
Excel Finance Company: 15 CFPB complaints, last 3 years
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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.
Excel Finance Company drew 15 consumer complaints in the CFPB database in the three years to November 9, 2026, and 25 since 2018. The largest group, 8, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 4. The company responded on time to 100.0% of the complaints, and 6.7% closed with monetary or other relief. The CFPB records the company as EXCEL FINANCE COMPANY.
The request: Watch Excel Finance Company: each new CFPB complaint by product and issue, with the date and the company response.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 15Complaints, last 3 years
- 25Complaints, all years
- 100.0%Responded on time
- 6.7%Closed with relief
- 3Products
- Oct 5, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 9 | 7 |
| 2025 | 5 |
| 2024 | 3 |
| 2022 | 1 |
| 2021 | 2 |
| 2019 | 5 |
| 2018 | 2 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 8 | 53.3% |
| Debt collection | 6 | 40% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 6.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 4 | 26.7% |
| Improper use of your report | 3 | 20% |
| Communication tactics | 2 | 13.3% |
| Took or threatened to take negative or legal action | 2 | 13.3% |
| Problem with a company's investigation into an existing problem | 1 | 6.7% |
| Problem with additional add-on products or services | 1 | 6.7% |
| Threatened to contact someone or share information improperly | 1 | 6.7% |
| Written notification about debt | 1 | 6.7% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 14 | 93.3% |
| Closed with monetary relief | 1 | 6.7% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 14 | 93.3% |
| New Mexico | 1 | 6.7% |
Latest 15 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 26, 2026 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| May 4, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 19, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 23, 2025 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 23, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| March 27, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| January 22, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| January 19, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| December 23, 2024 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with monetary relief | consumerfinance.gov |
| September 25, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| April 20, 2024 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Consumer complaints in Texas
- Consumer complaints in New Mexico
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.
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