Data / Consumer complaints / Direct Cash LLC
Direct Cash LLC: 10 CFPB complaints, last 3 years
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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.
Direct Cash LLC drew 10 consumer complaints in the CFPB database in the three years to November 9, 2026, and 17 since 2019. The largest group, 5, was about debt collection, and the most common issue was “Charged fees or interest you didn't expect” with 2. The company responded on time to 100.0% of the complaints, and 10.0% closed with monetary or other relief.
The request: Watch Direct Cash LLC: each new CFPB complaint by product and issue, with the date and the company response. $10 of credit on sign-up, no card.
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- 10Complaints, last 3 years
- 17Complaints, all years
- 100.0%Responded on time
- 10.0%Closed with relief
- 2Products
- Aug 19, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 9 | 3 |
| 2025 | 5 |
| 2024 | 1 |
| 2023 | 3 |
| 2022 | 3 |
| 2019 | 2 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 5 | 50% |
| Payday loan, title loan, personal loan, or advance loan | 5 | 50% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Charged fees or interest you didn't expect | 2 | 20% |
| Threatened to contact someone or share information improperly | 2 | 20% |
| Took or threatened to take negative or legal action | 2 | 20% |
| Can't stop withdrawals from your bank account | 1 | 10% |
| Communication tactics | 1 | 10% |
| Money was taken from your bank account on the wrong day or for the wrong amount | 1 | 10% |
| Received a loan you didn't apply for | 1 | 10% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 8 | 80% |
| Closed with monetary relief | 1 | 10% |
| In progress | 1 | 10% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 10 | 100% |
Latest 10 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| August 19, 2026 | Debt collection | Threatened to contact someone or share information improperly | In progress | consumerfinance.gov |
| July 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| May 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Money was taken from your bank account on the wrong day or for the wrong amount | Closed with explanation | consumerfinance.gov |
| September 9, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 19, 2025 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| August 18, 2025 | Debt collection | Communication tactics | Closed with monetary relief | consumerfinance.gov |
| May 6, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 6, 2025 | Payday loan, title loan, personal loan, or advance loan | Received a loan you didn't apply for | Closed with explanation | consumerfinance.gov |
| December 17, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 10, 2023 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Consumer complaints in Texas
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.