Data / Consumer complaints / Credit Management Services, Inc.
Credit Management Services, Inc.: 25 CFPB complaints
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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.
Credit Management Services, Inc. drew 25 consumer complaints in the CFPB database in the three years to November 9, 2026, and 76 since 2014. The largest group, 23, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 8. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.
The request: Watch Credit Management Services, Inc.: each new CFPB complaint by product and issue, with the date and the company response.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 25Complaints, last 3 years
- 76Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 2Products
- Oct 12, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 9 | 6 |
| 2025 | 13 |
| 2024 | 4 |
| 2023 | 5 |
| 2022 | 3 |
| 2021 | 3 |
| 2020 | 3 |
| 2019 | 5 |
| 2018 | 5 |
| 2017 | 10 |
| 2016 | 3 |
| 2015 | 9 |
| 2014 | 7 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 23 | 92% |
| Debt or credit management | 2 | 8% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 8 | 32% |
| Took or threatened to take negative or legal action | 5 | 20% |
| Written notification about debt | 5 | 20% |
| Charged upfront or unexpected fees | 2 | 8% |
| Communication tactics | 2 | 8% |
| False statements or representation | 2 | 8% |
| Threatened to contact someone or share information improperly | 1 | 4% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 25 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Nebraska | 18 | 72% |
| Kansas | 2 | 8% |
| Virginia | 2 | 8% |
| Iowa | 1 | 4% |
| Rhode Island | 1 | 4% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 12, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 18, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 18, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| April 14, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| March 16, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| December 9, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 20, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 29, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 26, 2025 | Debt or credit management | Charged upfront or unexpected fees | Closed with explanation | consumerfinance.gov |
| September 18, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| September 11, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 24, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 1, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 30, 2025 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| March 6, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| February 15, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 28, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 3, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 14, 2024 | Debt or credit management | Charged upfront or unexpected fees | Closed with explanation | consumerfinance.gov |
| November 6, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 24, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| May 24, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| December 13, 2023 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| December 8, 2023 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Debt or credit management complaints
- Consumer complaints in Nebraska
- Consumer complaints in Virginia
- Consumer complaints in Kansas
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.
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