Skip to the page
Get started free

Data / Consumer complaints / Compass Recovery Group, LLC

Compass Recovery Group, LLC: 32 CFPB consumer complaints in the last 3 years

Compass Recovery Group, LLC drew 32 consumer complaints in the CFPB database in the three years to November 6, 2026, and 80 since 2018. The largest group, 30, was about debt collection, and the most common issue was “Communication tactics” with 9. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in Florida
  • 32Complaints, last 3 years
  • 80Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Sep 23, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 615
202511
20245
20239
20226
202112
202010
20197
20185

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection3093.8%
Credit card13.1%
Debt or credit management13.1%

Issues

IssueComplaintsShare
Communication tactics928.1%
Threatened to contact someone or share information improperly928.1%
Took or threatened to take negative or legal action721.9%
Written notification about debt39.4%
False statements or representation26.2%
Didn't provide services promised13.1%
Struggling to pay your bill13.1%

How the company responded

Company responseComplaintsShare
Closed with explanation32100%

States

StateComplaintsShare
Florida515.6%
Illinois39.4%
New York39.4%
Texas39.4%
Alabama26.2%
Arizona26.2%
Georgia26.2%
Indiana26.2%
Maryland26.2%
Oklahoma26.2%
Missouri13.1%
North Carolina13.1%
Nebraska13.1%
Pennsylvania13.1%
South Carolina13.1%
Tennessee13.1%

Latest 32 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 23, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
September 17, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 10, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 9, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
September 6, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
August 31, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 11, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
August 8, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
July 29, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
July 14, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
June 12, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
June 9, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 1, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
February 6, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
December 9, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 19, 2025Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
November 4, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 26, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 26, 2025Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
May 23, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 6, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 15, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
April 1, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
January 29, 2025Debt or credit managementDidn't provide services promisedClosed with explanationconsumerfinance.gov
January 4, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 19, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 26, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 20, 2024Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
June 18, 2024Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
May 1, 2024Credit cardStruggling to pay your billClosed with explanationconsumerfinance.gov
December 27, 2023Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.