Skip to the page
Get started free

Data / Consumer complaints / Compass Recovery Group, LLC / Debt collection

Compass Recovery Group, LLC: 30 CFPB complaints about debt collection, last 3 years

Compass Recovery Group, LLC drew 30 consumer complaints about debt collection in the CFPB database in the three years to November 6, 2026, 93.8% of its 32 complaints in that time. The most common issue was “Communication tactics”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every company for this productGet debt collection in Florida
  • 30Complaints, last 3 years
  • 93.8%Share of the company's complaints
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • Sep 23, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261756.7%
12 months to Nov 6, 2025930%
12 months to Nov 6, 2024413.3%

Issues

IssueComplaintsShare
Communication tactics930%
Threatened to contact someone or share information improperly930%
Took or threatened to take negative or legal action723.3%
Written notification about debt310%
False statements or representation26.7%

How the company responded

Company responseComplaintsShare
Closed with explanation30100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Florida516.7%
Illinois310%
New York310%
Texas310%
Alabama26.7%
Arizona26.7%
Indiana26.7%
Maryland26.7%
Oklahoma26.7%
Georgia13.3%
Missouri13.3%
North Carolina13.3%
Nebraska13.3%
Pennsylvania13.3%
South Carolina13.3%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 23, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
September 17, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 10, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 9, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
September 6, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
August 31, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 11, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
August 8, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
July 29, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
July 14, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
June 12, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
June 9, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 1, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
February 6, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
December 9, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 19, 2025Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
November 4, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 26, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 26, 2025Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
May 23, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 6, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 15, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
April 1, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
January 4, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.