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Data / Consumer complaints / Collection Associates, LTD.

Collection Associates, LTD.: 54 CFPB consumer complaints in the last 3 years

Collection Associates, LTD. drew 54 consumer complaints in the CFPB database in the three years to November 6, 2026, and 111 since 2014. The largest group, 40, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 17. The company responded on time to 94.4% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as COLLECTION ASSOCIATES, LTD..

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in Missouri
  • 54Complaints, last 3 years
  • 111Complaints, all years
  • 94.4%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Sep 11, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 613
202527
202413
202318
20227
20218
20204
20192
20182
20176
20165
20153
20143

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection4074.1%
Credit reporting or other personal consumer reports1324.1%
Debt or credit management11.9%

Issues

IssueComplaintsShare
Attempts to collect debt not owed1731.5%
False statements or representation713%
Improper use of your report611.1%
Took or threatened to take negative or legal action611.1%
Written notification about debt611.1%
Incorrect information on your report47.4%
Communication tactics35.6%
Problem with a company's investigation into an existing problem35.6%
Confusing or missing disclosures11.9%
Threatened to contact someone or share information improperly11.9%

How the company responded

Company responseComplaintsShare
Closed with explanation54100%

States

StateComplaintsShare
Missouri814.8%
Tennessee713%
Ohio611.1%
Georgia59.3%
Michigan47.4%
Texas47.4%
Wisconsin47.4%
Pennsylvania35.6%
Alabama23.7%
Illinois23.7%
Indiana23.7%
Kentucky23.7%
Arizona11.9%
California11.9%
Florida11.9%
North Carolina11.9%
Virginia11.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 11, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 6, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 6, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
June 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 30, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
February 27, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 15, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 10, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 2, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 29, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
January 28, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
January 20, 2026Debt or credit managementConfusing or missing disclosuresClosed with explanationconsumerfinance.gov
December 9, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 20, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 17, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 30, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 17, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
July 15, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 8, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 22, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
June 2, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 29, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 29, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 24, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 18, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 10, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
April 4, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 28, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
March 15, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 5, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 27, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 23, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
February 14, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 30, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 29, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 27, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 24, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 23, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
January 14, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
November 12, 2024Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 10, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 8, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 3, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 20, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 1, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 18, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 19, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 14, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 6, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.