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Data / Consumer complaints / Cash Link USA, LLC

Cash Link USA, LLC: 21 CFPB complaints, last 3 years

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Updated November 10, 2026. Source: CFPB Consumer Complaint Database.

Cash Link USA, LLC drew 21 consumer complaints in the CFPB database in the three years to November 9, 2026, and 37 since 2017. The largest group, 11, was about debt collection, and the most common issue was “Took or threatened to take negative or legal action” with 4. The company responded on time to 95.2% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch Cash Link USA, LLC: each new CFPB complaint by product and issue, with the date and the company response.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 21Complaints, last 3 years
  • 37Complaints, all years
  • 95.2%Responded on time
  • 0.0%Closed with relief
  • 2Products
  • Jul 28, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 95
20258
20247
20234
20226
20213
20202
20191
20171

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Took or threatened to take negative or legal action419%
False statements or representation29.5%
Improper use of your report29.5%
Was approved for a loan, but didn't receive the money29.5%
Written notification about debt29.5%
Attempts to collect debt not owed14.8%
Can't stop withdrawals from your bank account14.8%
Charged fees or interest you didn't expect14.8%
Communication tactics14.8%
Electronic communications14.8%
Getting the loan14.8%
Loan payment wasn't credited to your account14.8%
Received a loan you didn't apply for14.8%
Struggling to pay your loan14.8%

How the company responded

Company responseComplaintsShare
Closed with explanation21100%

States

StateComplaintsShare
Texas1152.4%
Missouri314.3%
Wisconsin314.3%
Georgia29.5%
Kansas29.5%

Latest 21 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
July 28, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
July 23, 2026Payday loan, title loan, personal loan, or advance loanWas approved for a loan, but didn't receive the moneyClosed with explanationconsumerfinance.gov
July 14, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 1, 2026Payday loan, title loan, personal loan, or advance loanCan't stop withdrawals from your bank accountClosed with explanationconsumerfinance.gov
January 12, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 7, 2025Payday loan, title loan, personal loan, or advance loanWas approved for a loan, but didn't receive the moneyClosed with explanationconsumerfinance.gov
August 30, 2025Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
July 18, 2025Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
July 15, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 22, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 9, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 2, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
January 10, 2025Payday loan, title loan, personal loan, or advance loanImproper use of your reportClosed with explanationconsumerfinance.gov
December 30, 2024Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
September 26, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 16, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 28, 2024Payday loan, title loan, personal loan, or advance loanReceived a loan you didn't apply forClosed with explanationconsumerfinance.gov
August 1, 2024Payday loan, title loan, personal loan, or advance loanImproper use of your reportClosed with explanationconsumerfinance.gov
January 6, 2024Payday loan, title loan, personal loan, or advance loanLoan payment wasn't credited to your accountClosed with explanationconsumerfinance.gov
January 4, 2024Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 21, 2023Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.

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