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Data / Consumer complaints / Business & Professional Collection Service Inc

Business & Professional Collection Service Inc: 51 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Business & Professional Collection Service Inc drew 51 consumer complaints in the CFPB database in the three years to November 6, 2026, and 147 since 2013. The largest group, 41, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 23. The company responded on time to 80.4% of the complaints, and 0.0% closed with monetary or other relief.

The request: Watch Business & Professional Collection Service Inc: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 51Complaints, last 3 years
  • 147Complaints, all years
  • 80.4%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Oct 5, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 619
202517
202414
20237
202213
202115
202010
201910
20187
201712
20169
20156
20146
20132

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection4180.4%
Credit reporting or other personal consumer reports815.7%
Debt or credit management12%
Payday loan, title loan, personal loan, or advance loan12%

Issues

IssueComplaintsShare
Attempts to collect debt not owed2345.1%
Improper use of your report59.8%
Written notification about debt59.8%
False statements or representation47.8%
Took or threatened to take negative or legal action47.8%
Communication tactics35.9%
Incorrect information on your report35.9%
Electronic communications23.9%
Can't contact lender or servicer12%
Problem with customer service12%

How the company responded

Company responseComplaintsShare
Closed with explanation5098%
In progress12%

States

StateComplaintsShare
Nevada2854.9%
California611.8%
Alabama47.8%
Texas47.8%
Georgia23.9%
Wisconsin23.9%
Arkansas12%
Mississippi12%
Oklahoma12%
Oregon12%
Pennsylvania12%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 5, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 25, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 14, 2026Debt collectionAttempts to collect debt not owedIn progressconsumerfinance.gov
August 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 8, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 27, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 11, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
May 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 5, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 26, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 16, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 2, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 2, 2025Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
November 20, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 26, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 22, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 22, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 22, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 9, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 30, 2025Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
July 28, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 10, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 18, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 7, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 1, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 27, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 6, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 24, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 13, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 20, 2024Debt or credit managementProblem with customer serviceClosed with explanationconsumerfinance.gov
December 4, 2024Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
December 4, 2024Payday loan, title loan, personal loan, or advance loanCan't contact lender or servicerClosed with explanationconsumerfinance.gov
October 11, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 18, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 13, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 3, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 11, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 13, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 9, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 7, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 19, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 18, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
February 23, 2024Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.