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Data / Consumer complaints / Busey Bank / Checking or savings account

Busey Bank: 33 CFPB complaints about checking or savings account, last 3 years

Busey Bank drew 33 consumer complaints about checking or savings account in the CFPB database in the three years to November 6, 2026, 73.3% of its 45 complaints in that time. The most common issue was “Managing an account”. The company responded on time to 100.0% of them, and 30.3% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every company for this productGet checking or savings account in Illinois
  • 33Complaints, last 3 years
  • 73.3%Share of the company's complaints
  • 100.0%Responded on time
  • 30.3%Closed with relief
  • Sep 1, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 2026824.2%
12 months to Nov 6, 20251236.4%
12 months to Nov 6, 20241339.4%

Issues

IssueComplaintsShare
Managing an account2163.6%
Closing an account515.2%
Opening an account412.1%
Problem with a lender or other company charging your account26.1%
Problem caused by your funds being low13%

How the company responded

Company responseComplaintsShare
Closed with explanation2369.7%
Closed with monetary relief1030.3%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Illinois2369.7%
Florida26.1%
California13%
Colorado13%
Indiana13%
Missouri13%
North Carolina13%
Oregon13%
Texas13%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 1, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 1, 2026Checking or savings accountOpening an accountClosed with monetary reliefconsumerfinance.gov
August 16, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with monetary reliefconsumerfinance.gov
July 28, 2026Checking or savings accountOpening an accountClosed with monetary reliefconsumerfinance.gov
May 29, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
March 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 3, 2026Checking or savings accountClosing an accountClosed with monetary reliefconsumerfinance.gov
November 19, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 17, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 23, 2025Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
July 25, 2025Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
July 3, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 23, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 5, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 11, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 4, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 5, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 13, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 11, 2025Checking or savings accountOpening an accountClosed with monetary reliefconsumerfinance.gov
January 10, 2025Checking or savings accountProblem caused by your funds being lowClosed with monetary reliefconsumerfinance.gov
October 2, 2024Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
September 17, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 21, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 25, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 10, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.