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Data / Consumer complaints / BOK Financial Corp

BOK Financial Corp: 189 CFPB consumer complaints in the last 3 years

BOK Financial Corp drew 189 consumer complaints in the CFPB database in the three years to November 6, 2026, and 846 since 2011. The largest group, 106, was about checking or savings account, and the most common issue was “Managing an account” with 76. The company responded on time to 100.0% of the complaints, and 4.2% closed with monetary or other relief. The CFPB records the company as BOK FINANCIAL CORP.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every checking or savings account companyGet checking or savings account in Texas
  • 189Complaints, last 3 years
  • 846Complaints, all years
  • 100.0%Responded on time
  • 4.2%Closed with relief
  • 8Products
  • Nov 3, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 661
202568
202453
202350
202256
202143
202055
201940
201855
201775
201658
201568
201456
201356
201251
20111

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Checking or savings account10656.1%
Mortgage5730.2%
Credit reporting or other personal consumer reports136.9%
Money transfer, virtual currency, or money service84.2%
Debt collection21.1%
Debt or credit management10.5%
Payday loan, title loan, personal loan, or advance loan10.5%
Vehicle loan or lease10.5%

Issues

IssueComplaintsShare
Managing an account7640.2%
Trouble during payment process2915.3%
Closing an account157.9%
Incorrect information on your report115.8%
Struggling to pay mortgage105.3%
Closing on a mortgage94.8%
Improper use of your report63.2%
Opening an account52.6%
Problem caused by your funds being low52.6%
Applying for a mortgage or refinancing an existing mortgage42.1%
Fraud or scam42.1%
Problem with a lender or other company charging your account42.1%
Problem with a company's investigation into an existing problem21.1%
Attempts to collect debt not owed10.5%
Charged fees or interest you didn't expect10.5%
Confusing or misleading advertising or marketing10.5%
Managing, opening, or closing your mobile wallet account10.5%
Other transaction problem10.5%
Problem with customer service10.5%
Repossession10.5%
Took or threatened to take negative or legal action10.5%
Unauthorized withdrawals or charges10.5%

How the company responded

Company responseComplaintsShare
Closed with explanation17994.7%
Closed with monetary relief84.2%
In progress21.1%

States

StateComplaintsShare
Texas5830.7%
Oklahoma5629.6%
New Mexico168.5%
Colorado105.3%
Arizona94.8%
California63.2%
Ohio63.2%
Florida42.1%
Missouri42.1%
Louisiana31.6%
Pennsylvania31.6%
Kansas21.1%
Arkansas10.5%
Georgia10.5%
Maine10.5%
Mississippi10.5%
North Carolina10.5%
New Jersey10.5%
Nevada10.5%
Virginia10.5%
Washington10.5%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
November 3, 2026MortgageStruggling to pay mortgageIn progressconsumerfinance.gov
November 3, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
November 1, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
October 24, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 19, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 15, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 14, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 9, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 2, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 29, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
September 25, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 23, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
September 22, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 7, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 3, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 2, 2026Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
September 2, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 28, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 22, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 18, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
August 15, 2026Checking or savings accountClosing an accountClosed with monetary reliefconsumerfinance.gov
August 13, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 5, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
July 24, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
July 21, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 10, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 9, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
July 8, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
July 6, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 29, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 28, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
June 17, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
June 1, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 28, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
May 26, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 20, 2026MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 14, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 11, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 4, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
April 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 20, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 31, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 31, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
March 30, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 25, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
March 25, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
March 19, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
March 18, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.