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Data / Consumer complaints / Advance Bureau of Collections

Advance Bureau of Collections: 57 CFPB consumer complaints in the last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Advance Bureau of Collections drew 57 consumer complaints in the CFPB database in the three years to November 6, 2026, and 121 since 2013. The largest group, 45, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 24. The company responded on time to 94.7% of the complaints, and 0.0% closed with monetary or other relief.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 57Complaints, last 3 years
  • 121Complaints, all years
  • 94.7%Responded on time
  • 0.0%Closed with relief
  • 2Products
  • Sep 26, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 620
202525
202412
20235
20225
202112
20209
20193
20183
201711
20165
20154
20143
20134

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection4578.9%
Credit reporting or other personal consumer reports1221.1%

Issues

IssueComplaintsShare
Attempts to collect debt not owed2442.1%
Took or threatened to take negative or legal action1221.1%
False statements or representation814%
Improper use of your report58.8%
Problem with a company's investigation into an existing problem47%
Incorrect information on your report35.3%
Written notification about debt11.8%

How the company responded

Company responseComplaintsShare
Closed with explanation57100%

States

StateComplaintsShare
Georgia4782.5%
Florida47%
South Carolina35.3%
Alabama11.8%
Texas11.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 26, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 24, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 25, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 28, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 17, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 16, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 7, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 23, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
June 15, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 22, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 15, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 30, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 23, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 21, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
February 3, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
January 8, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 5, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
December 28, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 28, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 19, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 16, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 3, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 30, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 15, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 3, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 16, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 3, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 10, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 5, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 15, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 1, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 29, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 25, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 14, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 12, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 3, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 26, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 9, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 31, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 14, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 12, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 6, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 13, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 9, 2024Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 21, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
November 19, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 13, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.