Data / Consumer complaints / A-1 Premium Acceptance, Inc. / Payday loan, title loan, personal loan, or advance loan
A-1 Premium Acceptance, Inc.: 36 CFPB complaints about payday loan, title loan, personal loan, or advance loan, last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
A-1 Premium Acceptance, Inc. drew 36 consumer complaints about payday loan, title loan, personal loan, or advance loan in the CFPB database in the three years to November 6, 2026, 100.0% of its 36 complaints in that time. The most common issue was “Was approved for a loan, but didn't receive the money”. The company responded on time to 66.7% of them, and 13.9% closed with monetary or other relief.
The request: Watch A-1 Premium Acceptance, Inc.: each new CFPB complaint about payday loan, title loan, personal loan, or advance loan by issue, with the date and the company response. $10 of work on sign-up, no card.
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- 36Complaints, last 3 years
- 100.0%Share of the company's complaints
- 66.7%Responded on time
- 13.9%Closed with relief
- Sep 4, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 14 | 38.9% |
| 12 months to Nov 6, 2025 | 17 | 47.2% |
| 12 months to Nov 6, 2024 | 5 | 13.9% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Was approved for a loan, but didn't receive the money | 12 | 33.3% |
| Problem when making payments | 8 | 22.2% |
| Charged fees or interest you didn't expect | 5 | 13.9% |
| Getting the loan | 5 | 13.9% |
| Can't stop withdrawals from your bank account | 3 | 8.3% |
| Problem with additional add-on products or services | 1 | 2.8% |
| Problem with cash advance | 1 | 2.8% |
| Problem with the payoff process at the end of the loan | 1 | 2.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 27 | 75% |
| Closed with monetary relief | 4 | 11.1% |
| Untimely response | 4 | 11.1% |
| Closed with non-monetary relief | 1 | 2.8% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Wisconsin | 13 | 36.1% |
| Kansas | 7 | 19.4% |
| Missouri | 5 | 13.9% |
| Texas | 4 | 11.1% |
| Mississippi | 2 | 5.6% |
| Utah | 2 | 5.6% |
| Delaware | 1 | 2.8% |
| Louisiana | 1 | 2.8% |
| Tennessee | 1 | 2.8% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Untimely response | consumerfinance.gov |
| July 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Untimely response | consumerfinance.gov |
| June 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Untimely response | consumerfinance.gov |
| June 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| May 31, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Untimely response | consumerfinance.gov |
| April 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with monetary relief | consumerfinance.gov |
| April 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| March 31, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| March 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| March 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| February 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| February 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with monetary relief | consumerfinance.gov |
| January 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with explanation | consumerfinance.gov |
| December 15, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with monetary relief | consumerfinance.gov |
| October 5, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with monetary relief | consumerfinance.gov |
| September 22, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 15, 2025 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| July 29, 2025 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| July 17, 2025 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| June 28, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| June 28, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| June 27, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| June 20, 2025 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| June 19, 2025 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| June 10, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All A-1 Premium Acceptance, Inc. complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.