Data / Consumer complaints / A-1 Premium Acceptance, Inc.
A-1 Premium Acceptance, Inc.: 36 CFPB consumer complaints in the last 3 years
Updated November 7, 2026. Source: CFPB Consumer Complaint Database.
A-1 Premium Acceptance, Inc. drew 36 consumer complaints in the CFPB database in the three years to November 6, 2026, and 62 since 2018. The largest group, 36, was about payday loan, title loan, personal loan, or advance loan, and the most common issue was “Was approved for a loan, but didn't receive the money” with 12. The company responded on time to 66.7% of the complaints, and 13.9% closed with monetary or other relief.
The request: Watch A-1 Premium Acceptance, Inc.: each new CFPB complaint by product and issue, with the date and the company response. $10 of work on sign-up, no card.
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- 36Complaints, last 3 years
- 62Complaints, all years
- 66.7%Responded on time
- 13.9%Closed with relief
- 1Products
- Sep 4, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 13 |
| 2025 | 17 |
| 2024 | 6 |
| 2023 | 3 |
| 2022 | 2 |
| 2021 | 2 |
| 2020 | 5 |
| 2019 | 7 |
| 2018 | 7 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Payday loan, title loan, personal loan, or advance loan | 36 | 100% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Was approved for a loan, but didn't receive the money | 12 | 33.3% |
| Problem when making payments | 8 | 22.2% |
| Charged fees or interest you didn't expect | 5 | 13.9% |
| Getting the loan | 5 | 13.9% |
| Can't stop withdrawals from your bank account | 3 | 8.3% |
| Problem with additional add-on products or services | 1 | 2.8% |
| Problem with cash advance | 1 | 2.8% |
| Problem with the payoff process at the end of the loan | 1 | 2.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 27 | 75% |
| Closed with monetary relief | 4 | 11.1% |
| Untimely response | 4 | 11.1% |
| Closed with non-monetary relief | 1 | 2.8% |
States
| State | Complaints | Share |
|---|---|---|
| Wisconsin | 13 | 36.1% |
| Kansas | 7 | 19.4% |
| Missouri | 5 | 13.9% |
| Texas | 4 | 11.1% |
| Mississippi | 2 | 5.6% |
| Utah | 2 | 5.6% |
| Delaware | 1 | 2.8% |
| Louisiana | 1 | 2.8% |
| Tennessee | 1 | 2.8% |
Latest 36 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Untimely response | consumerfinance.gov |
| July 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Untimely response | consumerfinance.gov |
| June 29, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Untimely response | consumerfinance.gov |
| June 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| May 31, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Untimely response | consumerfinance.gov |
| April 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with monetary relief | consumerfinance.gov |
| April 7, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| March 31, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| March 13, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| March 10, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| February 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| February 2, 2026 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with monetary relief | consumerfinance.gov |
| January 27, 2026 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with explanation | consumerfinance.gov |
| December 15, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with monetary relief | consumerfinance.gov |
| October 5, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with monetary relief | consumerfinance.gov |
| September 22, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| August 15, 2025 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| July 29, 2025 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| July 17, 2025 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| June 28, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| June 28, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| June 27, 2025 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| June 20, 2025 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| June 19, 2025 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| June 10, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| May 30, 2025 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with explanation | consumerfinance.gov |
| May 15, 2025 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| April 29, 2025 | Payday loan, title loan, personal loan, or advance loan | Was approved for a loan, but didn't receive the money | Closed with explanation | consumerfinance.gov |
| February 8, 2025 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| January 16, 2025 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| December 31, 2024 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | Closed with explanation | consumerfinance.gov |
| October 10, 2024 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 9, 2024 | Payday loan, title loan, personal loan, or advance loan | Problem with cash advance | Closed with non-monetary relief | consumerfinance.gov |
| May 13, 2024 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| April 12, 2024 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| February 2, 2024 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Consumer complaints in Wisconsin
- Consumer complaints in Kansas
- Consumer complaints in Missouri
- All consumer complaints
Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.