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Data / Consumer complaints / Waterfall Revenue Group

Waterfall Revenue Group: 44 CFPB consumer complaints in the last 3 years

Waterfall Revenue Group drew 44 consumer complaints in the CFPB database in the three years to November 6, 2026, and 227 since 2013. The largest group, 38, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 17. The company responded on time to 52.3% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in New Jersey
  • 44Complaints, last 3 years
  • 227Complaints, all years
  • 52.3%Responded on time
  • 0.0%Closed with relief
  • 2Products
  • Sep 21, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 611
202512
202420
202316
202229
202128
202018
20199
201822
201718
201619
201512
201411
20132

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection3886.4%
Credit reporting or other personal consumer reports613.6%

Issues

IssueComplaintsShare
Attempts to collect debt not owed1738.6%
Written notification about debt818.2%
False statements or representation715.9%
Communication tactics36.8%
Incorrect information on your report36.8%
Problem with a company's investigation into an existing problem24.5%
Took or threatened to take negative or legal action24.5%
Electronic communications12.3%
Improper use of your report12.3%

How the company responded

Company responseComplaintsShare
Closed with explanation4397.7%
Untimely response12.3%

States

StateComplaintsShare
New Jersey1431.8%
Delaware715.9%
Florida511.4%
Georgia49.1%
North Carolina36.8%
Maryland24.5%
New York24.5%
Pennsylvania24.5%
Illinois12.3%
Massachusetts12.3%
Ohio12.3%
Texas12.3%
Virginia12.3%

Latest 44 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 21, 2026Debt collectionCommunication tacticsUntimely responseconsumerfinance.gov
July 15, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
June 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 11, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 14, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 7, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 23, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
March 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 12, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 9, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 19, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 14, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 29, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 16, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
September 11, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 10, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 12, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 11, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 2, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 9, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 1, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 1, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 31, 2024Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
December 30, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
December 13, 2024Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
November 27, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 10, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 5, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 12, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 3, 2024Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 2, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 20, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 18, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 29, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 20, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 16, 2024Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 25, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
April 9, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 21, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 28, 2024Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
January 18, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 3, 2024Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
December 18, 2023Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.