Data / Consumer complaints / Truhome Solutions, LLC / Mortgage
Truhome Solutions, LLC: 36 CFPB complaints about mortgage, last 3 years
Truhome Solutions, LLC drew 36 consumer complaints about mortgage in the CFPB database in the three years to November 6, 2026, 85.7% of its 42 complaints in that time. The most common issue was “Trouble during payment process”. The company responded on time to 91.7% of them, and 2.8% closed with monetary or other relief.
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- 36Complaints, last 3 years
- 85.7%Share of the company's complaints
- 91.7%Responded on time
- 2.8%Closed with relief
- Oct 26, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 21 | 58.3% |
| 12 months to Nov 6, 2025 | 11 | 30.6% |
| 12 months to Nov 6, 2024 | 4 | 11.1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Trouble during payment process | 24 | 66.7% |
| Struggling to pay mortgage | 7 | 19.4% |
| Applying for a mortgage or refinancing an existing mortgage | 2 | 5.6% |
| Closing on a mortgage | 2 | 5.6% |
| Problem with a company's investigation into an existing problem | 1 | 2.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 35 | 97.2% |
| Closed with non-monetary relief | 1 | 2.8% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Missouri | 7 | 19.4% |
| Florida | 6 | 16.7% |
| South Carolina | 5 | 13.9% |
| Texas | 4 | 11.1% |
| Virginia | 3 | 8.3% |
| California | 2 | 5.6% |
| Kansas | 2 | 5.6% |
| Alabama | 1 | 2.8% |
| Arizona | 1 | 2.8% |
| Delaware | 1 | 2.8% |
| Illinois | 1 | 2.8% |
| Nevada | 1 | 2.8% |
| Oklahoma | 1 | 2.8% |
| Washington | 1 | 2.8% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 26, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| September 24, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| September 22, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| September 1, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| July 2, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| June 25, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| June 22, 2026 | Mortgage | Trouble during payment process | Closed with non-monetary relief | consumerfinance.gov |
| June 15, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| June 9, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| May 15, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| May 13, 2026 | Mortgage | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| April 29, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| April 14, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| April 11, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| March 16, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| January 31, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| January 12, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 22, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| October 19, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| September 7, 2025 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| May 22, 2025 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
Also on SpecStream
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.