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Data / Consumer complaints / The Thomas Agency, Inc. / Debt collection

The Thomas Agency, Inc.: 39 CFPB complaints about debt collection, last 3 years

The Thomas Agency, Inc. drew 39 consumer complaints about debt collection in the CFPB database in the three years to November 6, 2026, 81.2% of its 48 complaints in that time. The most common issue was “Attempts to collect debt not owed”. The company responded on time to 0.0% of them, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 39Complaints, last 3 years
  • 81.2%Share of the company's complaints
  • 0.0%Responded on time
  • 0.0%Closed with relief
  • Aug 2, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20261025.6%
12 months to Nov 6, 20252051.3%
12 months to Nov 6, 2024923.1%

Issues

IssueComplaintsShare
Attempts to collect debt not owed1333.3%
Written notification about debt1025.6%
False statements or representation820.5%
Communication tactics512.8%
Took or threatened to take negative or legal action25.1%
Electronic communications12.6%

How the company responded

Company responseComplaintsShare
Untimely response39100%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Maine3076.9%
Florida25.1%
New Jersey25.1%
Massachusetts12.6%
North Carolina12.6%
New Hampshire12.6%
Texas12.6%
Washington12.6%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
August 2, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
May 9, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
May 6, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
March 16, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
February 17, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
January 22, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
January 16, 2026Debt collectionCommunication tacticsUntimely responseconsumerfinance.gov
January 2, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
December 8, 2025Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
November 7, 2025Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
September 22, 2025Debt collectionCommunication tacticsUntimely responseconsumerfinance.gov
September 15, 2025Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
September 3, 2025Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
September 3, 2025Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
August 23, 2025Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
August 12, 2025Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
July 17, 2025Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
June 19, 2025Debt collectionElectronic communicationsUntimely responseconsumerfinance.gov
June 2, 2025Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
May 24, 2025Debt collectionCommunication tacticsUntimely responseconsumerfinance.gov
May 17, 2025Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
April 21, 2025Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
April 9, 2025Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
April 3, 2025Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
March 29, 2025Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.