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Data / Consumer complaints / The Thomas Agency, Inc.

The Thomas Agency, Inc.: 48 CFPB consumer complaints in the last 3 years

The Thomas Agency, Inc. drew 48 consumer complaints in the CFPB database in the three years to November 6, 2026, and 218 since 2013. The largest group, 39, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 13. The company responded on time to 0.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in Maine
  • 48Complaints, last 3 years
  • 218Complaints, all years
  • 0.0%Responded on time
  • 0.0%Closed with relief
  • 2Products
  • Aug 2, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 69
202529
20249
202313
202213
202122
202012
201914
201823
201719
201614
201523
201416
20132

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection3981.2%
Credit reporting or other personal consumer reports918.8%

Issues

IssueComplaintsShare
Attempts to collect debt not owed1327.1%
Written notification about debt1020.8%
False statements or representation816.7%
Communication tactics510.4%
Incorrect information on your report510.4%
Improper use of your report36.2%
Took or threatened to take negative or legal action24.2%
Electronic communications12.1%
Problem with a company's investigation into an existing problem12.1%

How the company responded

Company responseComplaintsShare
Untimely response48100%

States

StateComplaintsShare
Maine3879.2%
Florida24.2%
New Hampshire24.2%
New Jersey24.2%
Massachusetts12.1%
North Carolina12.1%
Texas12.1%
Washington12.1%

Latest 48 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
August 2, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
May 9, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
May 6, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
April 6, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
March 16, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
February 17, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
January 22, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
January 16, 2026Debt collectionCommunication tacticsUntimely responseconsumerfinance.gov
January 2, 2026Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
December 8, 2025Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
November 7, 2025Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
September 22, 2025Debt collectionCommunication tacticsUntimely responseconsumerfinance.gov
September 15, 2025Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
September 3, 2025Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
September 3, 2025Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
August 30, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
August 23, 2025Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
August 16, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
August 12, 2025Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
July 25, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
July 17, 2025Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
June 19, 2025Debt collectionElectronic communicationsUntimely responseconsumerfinance.gov
June 2, 2025Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
May 24, 2025Debt collectionCommunication tacticsUntimely responseconsumerfinance.gov
May 21, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
May 17, 2025Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
April 21, 2025Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
April 19, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportUntimely responseconsumerfinance.gov
April 16, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
April 9, 2025Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
April 3, 2025Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
March 29, 2025Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
March 29, 2025Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
March 24, 2025Credit reporting or other personal consumer reportsImproper use of your reportUntimely responseconsumerfinance.gov
March 7, 2025Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov
March 1, 2025Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
February 5, 2025Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
January 4, 2025Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
October 16, 2024Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
October 7, 2024Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
September 19, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemUntimely responseconsumerfinance.gov
May 23, 2024Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
May 1, 2024Debt collectionCommunication tacticsUntimely responseconsumerfinance.gov
March 14, 2024Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
March 13, 2024Debt collectionTook or threatened to take negative or legal actionUntimely responseconsumerfinance.gov
March 11, 2024Debt collectionAttempts to collect debt not owedUntimely responseconsumerfinance.gov
January 25, 2024Debt collectionCommunication tacticsUntimely responseconsumerfinance.gov
December 22, 2023Debt collectionWritten notification about debtUntimely responseconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.