Data / Consumer complaints / Statebridge Company / Mortgage
Statebridge Company: 77 CFPB complaints about mortgage, last 3 years
Statebridge Company drew 77 consumer complaints about mortgage in the CFPB database in the three years to November 6, 2026, 71.3% of its 108 complaints in that time. The most common issue was “Struggling to pay mortgage”. The company responded on time to 98.7% of them, and 0.0% closed with monetary or other relief.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 77Complaints, last 3 years
- 71.3%Share of the company's complaints
- 98.7%Responded on time
- 0.0%Closed with relief
- Oct 31, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 28 | 36.4% |
| 12 months to Nov 6, 2025 | 21 | 27.3% |
| 12 months to Nov 6, 2024 | 28 | 36.4% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Struggling to pay mortgage | 38 | 49.4% |
| Trouble during payment process | 34 | 44.2% |
| Incorrect information on your report | 3 | 3.9% |
| Closing on a mortgage | 1 | 1.3% |
| Problem with a company's investigation into an existing problem | 1 | 1.3% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 71 | 92.2% |
| In progress | 6 | 7.8% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| California | 19 | 24.7% |
| New York | 10 | 13% |
| Florida | 9 | 11.7% |
| Maryland | 6 | 7.8% |
| Georgia | 5 | 6.5% |
| Pennsylvania | 4 | 5.2% |
| New Jersey | 3 | 3.9% |
| Ohio | 3 | 3.9% |
| Texas | 3 | 3.9% |
| Arizona | 2 | 2.6% |
| Missouri | 2 | 2.6% |
| North Carolina | 2 | 2.6% |
| Virginia | 2 | 2.6% |
| Alabama | 1 | 1.3% |
| Arkansas | 1 | 1.3% |
| Delaware | 1 | 1.3% |
| Indiana | 1 | 1.3% |
| Michigan | 1 | 1.3% |
| Oregon | 1 | 1.3% |
| Utah | 1 | 1.3% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 31, 2026 | Mortgage | Struggling to pay mortgage | In progress | consumerfinance.gov |
| October 6, 2026 | Mortgage | Struggling to pay mortgage | In progress | consumerfinance.gov |
| September 28, 2026 | Mortgage | Struggling to pay mortgage | In progress | consumerfinance.gov |
| September 24, 2026 | Mortgage | Struggling to pay mortgage | In progress | consumerfinance.gov |
| September 11, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| September 4, 2026 | Mortgage | Closing on a mortgage | In progress | consumerfinance.gov |
| August 30, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| July 10, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| July 2, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| June 14, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| May 7, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| April 24, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| April 18, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| April 17, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| March 13, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| January 29, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| January 29, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| January 24, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| January 14, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| December 30, 2025 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
Also on SpecStream
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.