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Data / Consumer complaints / RMS-Recovery Management Services, Inc.

RMS-Recovery Management Services, Inc.: 82 CFPB consumer complaints in the last 3 years

RMS-Recovery Management Services, Inc. drew 82 consumer complaints in the CFPB database in the three years to November 6, 2026, and 225 since 2014. The largest group, 66, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 28. The company responded on time to 98.8% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in New York
  • 82Complaints, last 3 years
  • 225Complaints, all years
  • 98.8%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Oct 29, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 633
202533
202414
202311
202221
202121
202011
201914
201818
201710
201612
201520
20147

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection6680.5%
Credit reporting or other personal consumer reports1315.9%
Student loan22.4%
Debt or credit management11.2%

Issues

IssueComplaintsShare
Attempts to collect debt not owed2834.1%
Written notification about debt1417.1%
False statements or representation1012.2%
Communication tactics67.3%
Problem with a company's investigation into an existing problem67.3%
Took or threatened to take negative or legal action67.3%
Improper use of your report44.9%
Incorrect information on your report33.7%
Charged upfront or unexpected fees11.2%
Dealing with your lender or servicer11.2%
Electronic communications11.2%
Struggling to repay your loan11.2%
Threatened to contact someone or share information improperly11.2%

How the company responded

Company responseComplaintsShare
Closed with explanation82100%

States

StateComplaintsShare
New York1315.9%
Illinois1012.2%
Florida911%
Michigan67.3%
Arizona56.1%
North Carolina56.1%
Texas56.1%
Mississippi44.9%
Colorado33.7%
Georgia33.7%
Utah33.7%
California22.4%
Indiana22.4%
Missouri22.4%
South Carolina22.4%
Virginia22.4%
Washington22.4%
Alabama11.2%
Maryland11.2%
Nebraska11.2%
Oregon11.2%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 29, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 8, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 10, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 2, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 29, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 29, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 19, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
May 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 26, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 23, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 15, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 2, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 2, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
March 25, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 17, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
March 11, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
March 9, 2026Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
February 18, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
February 9, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 24, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 17, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
January 14, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
January 9, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
December 17, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
December 17, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
December 13, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
December 3, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
November 18, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 15, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
November 11, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
November 5, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 27, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 18, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
October 4, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 16, 2025Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
September 11, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 4, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 17, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 16, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
July 30, 2025Student loanDealing with your lender or servicerClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.