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Data / Consumer complaints / Reliance First Capital LLC / Mortgage

Reliance First Capital LLC: 31 CFPB complaints about mortgage, last 3 years

Reliance First Capital LLC drew 31 consumer complaints about mortgage in the CFPB database in the three years to November 6, 2026, 75.6% of its 41 complaints in that time. The most common issue was “Trouble during payment process”. The company responded on time to 100.0% of them, and 6.5% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 31Complaints, last 3 years
  • 75.6%Share of the company's complaints
  • 100.0%Responded on time
  • 6.5%Closed with relief
  • Sep 8, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 2026722.6%
12 months to Nov 6, 20251754.8%
12 months to Nov 6, 2024722.6%

Issues

IssueComplaintsShare
Trouble during payment process1651.6%
Struggling to pay mortgage722.6%
Applying for a mortgage or refinancing an existing mortgage516.1%
Closing on a mortgage26.5%
Problem with a company's investigation into an existing problem13.2%

How the company responded

Company responseComplaintsShare
Closed with explanation2890.3%
Closed with monetary relief13.2%
Closed with non-monetary relief13.2%
In progress13.2%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Georgia929%
Alabama516.1%
New York39.7%
Ohio26.5%
Virginia26.5%
Connecticut13.2%
Florida13.2%
Kentucky13.2%
Louisiana13.2%
Maryland13.2%
Mississippi13.2%
North Carolina13.2%
Pennsylvania13.2%
Tennessee13.2%
Texas13.2%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 8, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
August 30, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
July 27, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 14, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
March 18, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
December 18, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with non-monetary reliefconsumerfinance.gov
November 25, 2025MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 24, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 22, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 17, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 11, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
June 24, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 23, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 20, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 18, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 13, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
April 16, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
April 11, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 31, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
March 20, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 13, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 12, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 21, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 22, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with monetary reliefconsumerfinance.gov
September 13, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.