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Data / Consumer complaints / Randolph-Brooks Federal Credit Union / Credit card

Randolph-Brooks Federal Credit Union: 46 CFPB complaints about credit card, last 3 years

Updated November 7, 2026. Source: CFPB Consumer Complaint Database.

Randolph-Brooks Federal Credit Union drew 46 consumer complaints about credit card in the CFPB database in the three years to November 6, 2026, 8.6% of its 536 complaints in that time. The most common issue was “Problem with a purchase shown on your statement”. The company responded on time to 100.0% of them, and 0.0% closed with monetary or other relief.

The request: Watch Randolph-Brooks Federal Credit Union: each new CFPB complaint about credit card by issue, with the date and the company response. $10 of work on sign-up, no card.

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SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 46Complaints, last 3 years
  • 8.6%Share of the company's complaints
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • Sep 4, 2026Latest received

By period

The three years are cut into 12 month periods ending on the date of the latest data.

PeriodComplaintsShare
12 months to Nov 6, 20262860.9%
12 months to Nov 6, 20251123.9%
12 months to Nov 6, 2024715.2%

Issues

IssueComplaintsShare
Problem with a purchase shown on your statement2247.8%
Problem when making payments715.2%
Other features, terms, or problems510.9%
Fees or interest36.5%
Getting a credit card36.5%
Incorrect information on your report36.5%
Closing your account12.2%
Problem with a company's investigation into an existing problem12.2%
Trouble using your card12.2%

How the company responded

Company responseComplaintsShare
Closed with explanation4597.8%
In progress12.2%

States

Where the consumers who complained live, as they gave it to the CFPB.

StateComplaintsShare
Texas4291.3%
Arizona12.2%
Florida12.2%
Indiana12.2%
South Carolina12.2%

Latest 25 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 4, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
August 25, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
August 25, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
August 24, 2026Credit cardProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 14, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
August 3, 2026Credit cardOther features, terms, or problemsIn progressconsumerfinance.gov
July 20, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
July 17, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
July 17, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
July 15, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
June 23, 2026Credit cardFees or interestClosed with explanationconsumerfinance.gov
June 23, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
June 22, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
June 12, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
June 3, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
May 26, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
April 28, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
April 16, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
April 15, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
April 9, 2026Credit cardProblem when making paymentsClosed with explanationconsumerfinance.gov
March 30, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
February 10, 2026Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
February 5, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
January 16, 2026Credit cardOther features, terms, or problemsClosed with explanationconsumerfinance.gov
January 13, 2026Credit cardClosing your accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.