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Data / Consumer complaints / Provident Financial Services, Inc.

Provident Financial Services, Inc.: 50 CFPB consumer complaints in the last 3 years

Provident Financial Services, Inc. drew 50 consumer complaints in the CFPB database in the three years to November 6, 2026, and 57 since 2021. The largest group, 33, was about checking or savings account, and the most common issue was “Managing an account” with 26. The company responded on time to 100.0% of the complaints, and 12.0% closed with monetary or other relief. The CFPB records the company as PROVIDENT FINANCIAL SERVICES, INC..

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every checking or savings account companyGet checking or savings account in New Jersey
  • 50Complaints, last 3 years
  • 57Complaints, all years
  • 100.0%Responded on time
  • 12.0%Closed with relief
  • 4Products
  • Oct 28, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 614
202517
202419
20232
20221
20214

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Checking or savings account3366%
Mortgage1122%
Credit reporting or other personal consumer reports510%
Money transfer, virtual currency, or money service12%

Issues

IssueComplaintsShare
Managing an account2652%
Trouble during payment process714%
Incorrect information on your report612%
Opening an account36%
Problem caused by your funds being low36%
Closing an account12%
Closing on a mortgage12%
Fraud or scam12%
Improper use of your report12%
Problem with a company's investigation into an existing problem12%

How the company responded

Company responseComplaintsShare
Closed with explanation4488%
Closed with monetary relief510%
Closed with non-monetary relief12%

States

StateComplaintsShare
New Jersey3876%
Florida36%
Pennsylvania36%
California24%
New York24%
Georgia12%
Indiana12%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 28, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 28, 2026Checking or savings accountOpening an accountClosed with monetary reliefconsumerfinance.gov
October 3, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 28, 2026Checking or savings accountOpening an accountClosed with monetary reliefconsumerfinance.gov
August 8, 2026Money transfer, virtual currency, or money serviceFraud or scamClosed with explanationconsumerfinance.gov
August 7, 2026MortgageTrouble during payment processClosed with monetary reliefconsumerfinance.gov
May 12, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 5, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 19, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 19, 2026Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
March 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 31, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
December 18, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
December 5, 2025Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
November 15, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 12, 2025Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
July 5, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 17, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 7, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
May 29, 2025MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 29, 2025MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 24, 2025Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
March 10, 2025MortgageIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 5, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 4, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 10, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 14, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 7, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 15, 2024Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
October 28, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 22, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 12, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
October 10, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
October 8, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 30, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 24, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 21, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 17, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 11, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 9, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 3, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 27, 2024Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
June 26, 2024Checking or savings accountManaging an accountClosed with monetary reliefconsumerfinance.gov
May 5, 2024MortgageTrouble during payment processClosed with non-monetary reliefconsumerfinance.gov
February 15, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 7, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
January 6, 2024Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.