Data / Consumer complaints / Prosperity Bancshares, Inc.
Prosperity Bancshares, Inc.: 120 CFPB consumer complaints in the last 3 years
Prosperity Bancshares, Inc. drew 120 consumer complaints in the CFPB database in the three years to November 6, 2026, and 322 since 2014. The largest group, 81, was about checking or savings account, and the most common issue was “Managing an account” with 43. The company responded on time to 100.0% of the complaints, and 20.0% closed with monetary or other relief. The CFPB records the company as PROSPERITY BANCSHARES, INC..
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 120Complaints, last 3 years
- 322Complaints, all years
- 100.0%Responded on time
- 20.0%Closed with relief
- 7Products
- Oct 21, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 52 |
| 2025 | 41 |
| 2024 | 23 |
| 2023 | 28 |
| 2022 | 22 |
| 2021 | 24 |
| 2020 | 42 |
| 2019 | 22 |
| 2018 | 16 |
| 2017 | 12 |
| 2016 | 16 |
| 2015 | 13 |
| 2014 | 11 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 81 | 67.5% |
| Mortgage | 14 | 11.7% |
| Credit reporting or other personal consumer reports | 11 | 9.2% |
| Credit card | 7 | 5.8% |
| Money transfer, virtual currency, or money service | 4 | 3.3% |
| Vehicle loan or lease | 2 | 1.7% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 0.8% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 43 | 35.8% |
| Problem caused by your funds being low | 14 | 11.7% |
| Problem with a lender or other company charging your account | 11 | 9.2% |
| Incorrect information on your report | 10 | 8.3% |
| Closing an account | 8 | 6.7% |
| Trouble during payment process | 7 | 5.8% |
| Problem with a purchase shown on your statement | 5 | 4.2% |
| Opening an account | 4 | 3.3% |
| Applying for a mortgage or refinancing an existing mortgage | 2 | 1.7% |
| Closing on a mortgage | 2 | 1.7% |
| Fraud or scam | 2 | 1.7% |
| Improper use of your report | 2 | 1.7% |
| Struggling to pay mortgage | 2 | 1.7% |
| Charged fees or interest you didn't expect | 1 | 0.8% |
| Getting a credit card | 1 | 0.8% |
| Getting a loan or lease | 1 | 0.8% |
| Other features, terms, or problems | 1 | 0.8% |
| Problem with a company's investigation into an existing problem | 1 | 0.8% |
| Problem with customer service | 1 | 0.8% |
| Problems at the end of the loan or lease | 1 | 0.8% |
| Unauthorized transactions or other transaction problem | 1 | 0.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 96 | 80% |
| Closed with monetary relief | 24 | 20% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 108 | 90% |
| Oklahoma | 6 | 5% |
| Alaska | 1 | 0.8% |
| Arizona | 1 | 0.8% |
| Florida | 1 | 0.8% |
| Indiana | 1 | 0.8% |
| Montana | 1 | 0.8% |
| Washington | 1 | 0.8% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 21, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 19, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| October 15, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 25, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| September 20, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| September 12, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 3, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| August 26, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 20, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 17, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| July 27, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 22, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| July 22, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with monetary relief | consumerfinance.gov |
| July 13, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 10, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 8, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with monetary relief | consumerfinance.gov |
| July 7, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| July 7, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| July 1, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 19, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 17, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| June 16, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| June 10, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| June 2, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| May 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 23, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| May 19, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| May 11, 2026 | Checking or savings account | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| May 5, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 5, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| May 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 3, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| April 29, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Checking or savings account | Managing an account | Closed with monetary relief | consumerfinance.gov |
| April 7, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 6, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 25, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 16, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| March 6, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| February 24, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| February 14, 2026 | Money transfer, virtual currency, or money service | Problem with customer service | Closed with explanation | consumerfinance.gov |
| February 11, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| February 6, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| January 29, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Mortgage complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Credit card complaints
- Consumer complaints in Texas
- Consumer complaints in Oklahoma
- Consumer complaints in Arizona
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.