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Data / Consumer complaints / Point Digital Finance, Inc.

Point Digital Finance, Inc.: 44 CFPB consumer complaints in the last 3 years

Point Digital Finance, Inc. drew 44 consumer complaints in the CFPB database in the three years to November 6, 2026, and 56 since 2020. The largest group, 43, was about mortgage, and the most common issue was “Applying for a mortgage or refinancing an existing mortgage” with 16. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

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  • 44Complaints, last 3 years
  • 56Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 2Products
  • Oct 6, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 620
202511
202413
20232
20227
20212
20201

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Mortgage4397.7%
Credit reporting or other personal consumer reports12.3%

Issues

IssueComplaintsShare
Applying for a mortgage or refinancing an existing mortgage1636.4%
Trouble during payment process1329.5%
Closing on a mortgage920.5%
Struggling to pay mortgage49.1%
Incorrect information on your report12.3%
Problem with a company's investigation into an existing problem12.3%

How the company responded

Company responseComplaintsShare
Closed with explanation44100%

States

StateComplaintsShare
Florida1329.5%
California715.9%
Illinois49.1%
Massachusetts49.1%
Arizona24.5%
Michigan24.5%
North Carolina24.5%
Nevada24.5%
New York24.5%
Pennsylvania24.5%
Maryland12.3%
Minnesota12.3%
South Carolina12.3%
Utah12.3%

Latest 44 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 6, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
September 24, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
September 12, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
August 31, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 26, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 12, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
July 20, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
July 13, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
June 29, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
May 12, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 11, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 3, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 3, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 3, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 3, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 7, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 2, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
February 16, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
January 1, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 7, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
November 19, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
November 5, 2025MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
October 14, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
September 29, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 31, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 17, 2025MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
April 16, 2025MortgageProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 15, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 22, 2025MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 19, 2025MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 21, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
December 1, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
November 14, 2024MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
November 8, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
November 2, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
October 28, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
October 2, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 28, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
June 12, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
May 8, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 26, 2024MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
April 9, 2024MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
February 24, 2024MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.