Data / Consumer complaints / Esusu, Inc.
Esusu, Inc.: 59 CFPB consumer complaints in the last 3 years
Esusu, Inc. drew 59 consumer complaints in the CFPB database in the three years to November 6, 2026, and 73 since 2022. The largest group, 43, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 18. The company responded on time to 96.6% of the complaints, and 0.0% closed with monetary or other relief.
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Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Georgia
- 59Complaints, last 3 years
- 73Complaints, all years
- 96.6%Responded on time
- 0.0%Closed with relief
- 4Products
- Oct 20, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 16 |
| 2025 | 30 |
| 2024 | 12 |
| 2023 | 6 |
| 2022 | 9 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 43 | 72.9% |
| Debt collection | 13 | 22% |
| Payday loan, title loan, personal loan, or advance loan | 2 | 3.4% |
| Checking or savings account | 1 | 1.7% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 18 | 30.5% |
| Improper use of your report | 17 | 28.8% |
| Problem with a company's investigation into an existing problem | 6 | 10.2% |
| Attempts to collect debt not owed | 4 | 6.8% |
| False statements or representation | 4 | 6.8% |
| Written notification about debt | 4 | 6.8% |
| Getting the loan | 1 | 1.7% |
| Opening an account | 1 | 1.7% |
| Problem with a company's investigation into an existing issue | 1 | 1.7% |
| Received a loan you didn't apply for | 1 | 1.7% |
| Took or threatened to take negative or legal action | 1 | 1.7% |
| Unable to get your credit report or credit score | 1 | 1.7% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 58 | 98.3% |
| In progress | 1 | 1.7% |
States
| State | Complaints | Share |
|---|---|---|
| Georgia | 16 | 27.1% |
| Texas | 13 | 22% |
| Florida | 5 | 8.5% |
| Arizona | 4 | 6.8% |
| Maryland | 4 | 6.8% |
| California | 3 | 5.1% |
| Pennsylvania | 3 | 5.1% |
| Illinois | 2 | 3.4% |
| North Carolina | 2 | 3.4% |
| Nevada | 2 | 3.4% |
| Virginia | 2 | 3.4% |
| Missouri | 1 | 1.7% |
| New York | 1 | 1.7% |
| Ohio | 1 | 1.7% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 20, 2026 | Debt collection | Written notification about debt | In progress | consumerfinance.gov |
| October 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 22, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 7, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 19, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 16, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| June 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 25, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| April 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 16, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| February 6, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 3, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| January 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| December 29, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| December 25, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 8, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| December 6, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 21, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 8, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 30, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 11, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 8, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 4, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 22, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| July 17, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 16, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 15, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| June 7, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| May 23, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 12, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| May 2, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| April 14, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 14, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing issue | Closed with explanation | consumerfinance.gov |
| February 28, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| February 24, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| February 11, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| January 30, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 27, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| January 20, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 16, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| January 7, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 2, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| January 1, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| December 26, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 21, 2024 | Payday loan, title loan, personal loan, or advance loan | Received a loan you didn't apply for | Closed with explanation | consumerfinance.gov |
| September 5, 2024 | Credit reporting or other personal consumer reports | Unable to get your credit report or credit score | Closed with explanation | consumerfinance.gov |
| September 3, 2024 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Checking or savings account complaints
- Consumer complaints in Georgia
- Consumer complaints in Texas
- Consumer complaints in Florida
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.