Skip to the page
Get started free

Data / Consumer complaints / Collection Professionals, Inc.

Collection Professionals, Inc.: 129 CFPB consumer complaints in the last 3 years

Collection Professionals, Inc. drew 129 consumer complaints in the CFPB database in the three years to November 6, 2026, and 199 since 2013. The largest group, 106, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 34. The company responded on time to 95.3% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in Texas
  • 129Complaints, last 3 years
  • 199Complaints, all years
  • 95.3%Responded on time
  • 0.0%Closed with relief
  • 2Products
  • Oct 24, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 652
202551
202426
20237
202215
202120
20202
20192
20189
20172
20164
20155
20143
20131

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection10682.2%
Credit reporting or other personal consumer reports2317.8%

Issues

IssueComplaintsShare
Attempts to collect debt not owed3426.4%
Took or threatened to take negative or legal action2922.5%
Written notification about debt2317.8%
False statements or representation1612.4%
Improper use of your report107.8%
Incorrect information on your report97%
Problem with a company's investigation into an existing problem43.1%
Communication tactics21.6%
Threatened to contact someone or share information improperly21.6%

How the company responded

Company responseComplaintsShare
Closed with explanation129100%

States

StateComplaintsShare
Texas5945.7%
Wyoming2720.9%
Utah97%
Illinois75.4%
Colorado53.9%
Florida43.1%
Idaho32.3%
Montana32.3%
Arkansas21.6%
Missouri21.6%
Alaska10.8%
Alabama10.8%
Kansas10.8%
North Carolina10.8%
Oregon10.8%
Pennsylvania10.8%
South Carolina10.8%
South Dakota10.8%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 24, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
October 1, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
September 19, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 29, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 22, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 22, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 13, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
August 11, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 5, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 29, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
July 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 2, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 17, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 11, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 11, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 1, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 17, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 12, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 1, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 1, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 1, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 1, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 1, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 1, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 1, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 1, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 29, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
April 27, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 14, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
April 6, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 28, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 23, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 13, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 20, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
February 12, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
February 8, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 8, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 5, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 5, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
February 2, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
February 1, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
January 31, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 19, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 12, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 8, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 5, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.