Data / Federal awards / NAICS 561421 / INNOVATION AT WORK INC
INNOVATION AT WORK INC: 36 federal contract awards, $23.7 million obligated (FY2024 to FY2027)
Updated October 6, 2026. Source: USAspending.gov.
INNOVATION AT WORK INC (UEI FBFALR6EY3V4), Montgomery, AL, received 36 federal prime contract awards with $23.7 million obligated in fiscal years 2024 to 2027, from 4 agencies under 10 NAICS codes. Its largest buyer is Department of Veterans Affairs ($21.3 million) and its largest code is NAICS 561421 Telephone Answering Services.
The request: Every federal contract awarded under NAICS 561421, with the winner, the agency and the value. $10 of work on sign-up, no card.
SpecStream is the live web data engine for teams and agents. It reads every federal contract award on USAspending.gov and every open opportunity on SAM.gov, and this page is that reading. Ask for the awards in your niche and the winners, agencies, values and recompetes arrive in your sheet, CRM, Slack or agent as they are reported.
- FBFALR6EY3V4UEI
- Montgomery, ALLocation
- Small BusinessBusiness size
- 36Contract awards
- $23.7 millionObligated
- 2023-10-01First action in window
- 2026-10-02Latest action
Where the work is
NAICS codes, with the other winners in each.
| NAICS | Industry | Awards | Obligated |
|---|---|---|---|
| 561421 | Telephone Answering Services | 24 | $20.1 million |
| 561110 | Office Administrative Services | 1 | $1.4 million |
| 518210 | Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services | 1 | $797,468 |
| 541519 | Other Computer Related Services | 1 | $690,090 |
| 811310 | Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance | 2 | $293,962 |
| 541611 | Administrative Management and General Management Consulting Services | 1 | $259,699 |
| 541930 | Translation and Interpretation Services | 1 | $98,243 |
| 561320 | Temporary Help Services | 2 | $5,735 |
| 621610 | Home Health Care Services | 2 | $0 |
| 541512 | Computer Systems Design Services | 1 | $0 |
Buying agencies
| Agency | Awards | Obligated |
|---|---|---|
| Department of Veterans Affairs | 30 | $21.3 million |
| Department of Defense | 3 | $2.4 million |
| Social Security Administration | 2 | $0 |
| General Services Administration | 1 | $0 |
Obligations by fiscal year
| Fiscal year | Obligated |
|---|---|
| FY2024 | $5.3 million |
| FY2025 | $6.6 million |
| FY2026 | $8.5 million |
| FY2027 | $3.3 million |
Contract awards
All 36 awards in fiscal years 2024 to 2027.
| Award ID | Agency | Type | NAICS | What it buys | Obligated in window | Award value | Starts | Ends | Place of performance | Source |
|---|---|---|---|---|---|---|---|---|---|---|
| 36C25622P0016 | Department of Veterans Affairs | Purchase Order | 561421 | SWITCHBOARD OPERATOR SERVICES FOR THE NEW ORLEANS, LA VAMC. | $2,930,053 | $4,238,913 | October 8, 2021 | March 31, 2027 | New Orleans, LA | usaspending.gov |
| 36C24722P0596 | Department of Veterans Affairs | Purchase Order | 561421 | SWOTCHBOARD OPERATOR SERVICES | $1,797,524 | $2,961,562 | April 1, 2022 | March 31, 2027 | Birmingham, AL | usaspending.gov |
| 36C26222C0183 | Department of Veterans Affairs | Definitive Contract | 561421 | ON-SITE TELEPHONE OPERATOR SERVICE | $1,604,337 | $2,570,515 | September 15, 2022 | September 14, 2027 | San Diego, CA | usaspending.gov |
| 36C26224P0544 | Department of Veterans Affairs | Purchase Order | 561421 | WORK ORDER DESK CLERK SERVICES (ON-SITE TELEPHONE OPERATOR SERVICE) | $1,533,320 | $1,556,965 | March 16, 2024 | March 15, 2025 | San Diego, CA | usaspending.gov |
| 36C24221C0004 | Department of Veterans Affairs | Definitive Contract | 561421 | STRATTON SWITCHBOARD SERVICES | $1,523,558 | $3,447,603 | October 1, 2020 | September 30, 2024 | Albany, NY | usaspending.gov |
| 36C24725P0629 | Department of Veterans Affairs | Purchase Order | 561421 | TELEPHONE ANSWERING SERVICES | $1,455,788 | $1,455,788 | May 1, 2025 | April 30, 2027 | Decatur, GA | usaspending.gov |
| 36C25625P1682 | Department of Veterans Affairs | Purchase Order | 561421 | SWITCHBOARD OPERATOR SERVICES | $1,420,677 | $1,420,677 | September 15, 2025 | September 14, 2027 | Houston, TX | usaspending.gov |
| FA301623C0010 | Department of Defense | Definitive Contract | 561110 | ADVISORY AND PROGRAM MANAGEMENT SUPPORT SERVICES | $1,407,277 | $1,851,326 | January 10, 2023 | January 31, 2027 | Jbsa Ft Sam Houston, TX | usaspending.gov |
| 36C24226P0025 | Department of Veterans Affairs | Purchase Order | 561421 | FY26 - 36C24225P1609- ALBANY TELEPHONE & INFO DESK SERVICES | $1,336,999 | $1,336,999 | October 1, 2025 | September 30, 2027 | Albany, NY | usaspending.gov |
| 36C24625P0059 | Department of Veterans Affairs | Purchase Order | 561421 | SWITCHBOARD OPERATOR | $950,381 | $950,381 | October 1, 2024 | March 31, 2026 | Hampton, VA | usaspending.gov |
| 36C26127P0013 | Department of Veterans Affairs | Purchase Order | 561421 | EO 14398 REQUIREMENT - TELEPHONE OPERATORS | $877,206 | $877,206 | April 1, 2027 | March 31, 2028 | Palo Alto, CA | usaspending.gov |
| 36C26125P0045 | Department of Veterans Affairs | Purchase Order | 518210 | RELEASE OF INFORMATION SERVICES | $797,468 | $797,468 | November 8, 2024 | November 7, 2026 | Reno, NV | usaspending.gov |
| 36C24720C0102 | Department of Veterans Affairs | Definitive Contract | 561421 | SWITCHBOARD | $756,995 | $3,674,367 | May 1, 2020 | April 30, 2025 | Decatur, GA | usaspending.gov |
| FA468624C0015 | Department of Defense | Definitive Contract | 541519 | SERVICE: CONTRACTOR SHALL PROVIDE ALL PERSONNEL, SUPERVISION, AND OTHER SERVICES NECESSARY TO PROVIDE UNCLASSIFIED INFORMATION TECHNOLOGY (I | $690,090 | $690,090 | August 22, 2024 | August 21, 2027 | Beale Afb, CA | usaspending.gov |
| 36C25527P0007 | Department of Veterans Affairs | Purchase Order | 561421 | BASE YEAR | TELEPHONE OPERATOR SERVICES | KC VAMC | 10/1/2026 - 9/30/2027 | $661,541 | $661,541 | October 1, 2026 | September 30, 2027 | Kansas City, MO | usaspending.gov |
| 36C24426P0162 | Department of Veterans Affairs | Purchase Order | 561421 | PHONE ANSWERING SERVICES AT PHILADELPHIA VAMC. | $626,093 | $626,093 | April 1, 2026 | March 31, 2027 | Philadelphia, PA | usaspending.gov |
| 36C24620P0059 | Department of Veterans Affairs | Purchase Order | 561421 | SWITCHBOARD OPERATORS | $553,495 | $2,352,785 | January 1, 2020 | September 30, 2024 | Hampton, VA | usaspending.gov |
| 36C24826P1213 | Department of Veterans Affairs | Purchase Order | 561421 | TELEPHONE SWITCHBOARD OPERATOR | $454,319 | $454,319 | September 15, 2026 | September 14, 2027 | Montgomery, AL | usaspending.gov |
| 36C24226P0770 | Department of Veterans Affairs | Purchase Order | 561421 | NORTHPORT SWITCHBOARD SERVICES | $362,835 | $1,888,120 | July 23, 2026 | July 22, 2027 | Northport, NY | usaspending.gov |
| 36C24626P0536 | Department of Veterans Affairs | Purchase Order | 561421 | BRIDGE- SWITCHBOARD OPERATOR SERVICES | $316,794 | $316,794 | April 1, 2026 | September 30, 2026 | Hampton, VA | usaspending.gov |
| 36C24227C0009 | Department of Veterans Affairs | Definitive Contract | 561421 | EMERGENCY SWITCHBOARD SERVICES | $300,701 | $300,701 | October 2, 2026 | April 30, 2027 | Bronx, NY | usaspending.gov |
| FA301623P0075 | Department of Defense | Purchase Order | 541611 | CLINICAL COORDINATION SUPPORT | $259,699 | $322,094 | May 1, 2023 | January 31, 2027 | San Antonio, TX | usaspending.gov |
| 36C24226P0512 | Department of Veterans Affairs | Purchase Order | 561421 | JAMES J. PETERS SWITCHBOARD SERVICES | $239,021 | $239,021 | May 1, 2026 | September 30, 2026 | Bronx, NY | usaspending.gov |
| 36C25624P0912 | Department of Veterans Affairs | Purchase Order | 811310 | THIS CONTRACT IS FOR HOUSEKEEPING EQUIPMENT REPAIR AND MAINTENANCE AT THE SOUTHEAST LOUISIANA VA MEDICAL CENTER (SLVAMC). | $165,989 | $165,989 | July 1, 2024 | October 31, 2025 | New Orleans, LA | usaspending.gov |
| 36C24426P0426 | Department of Veterans Affairs | Purchase Order | 561421 | PHONE ANSWERING SERVICES AT ERIE VAMC EO 14398 | $162,520 | $162,520 | October 1, 2026 | March 31, 2027 | Erie, PA | usaspending.gov |
| 36C24627P0033 | Department of Veterans Affairs | Purchase Order | 561421 | SWITCHBOARD OPERATOR SERVICE | $158,397 | $158,397 | October 1, 2026 | October 1, 2026 | Hampton, VA | usaspending.gov |
| 36C25626P0296 | Department of Veterans Affairs | Purchase Order | 811310 | SLVHCS HOUSEKEEPING EQUIPMENT MAINTENANCE | $127,973 | $127,973 | January 9, 2026 | January 8, 2031 | New Orleans, LA | usaspending.gov |
| 36C24626P0678 | Department of Veterans Affairs | Purchase Order | 561421 | EMERGENT 6-MONTH TELEPHONE SWITCHBOARD OPERATOR SERVICE FOR THE SALEM VA MEDICAL CENTER IN SALEM, VA. | $123,230 | $123,230 | May 11, 2026 | November 9, 2026 | Salem, VA | usaspending.gov |
| 36C10D25P0099 | Department of Veterans Affairs | Purchase Order | 541930 | READER SERVICES | $98,243 | $98,243 | September 19, 2025 | September 18, 2027 | Cleveland, OH | usaspending.gov |
| 36C10E22P0124 | Department of Veterans Affairs | Purchase Order | 561320 | VARO READER CONTRACT | $25,663 | $103,414 | September 19, 2022 | September 18, 2025 | Cleveland, OH | usaspending.gov |
| 28321324FA0010131 | Social Security Administration | BPA Call | 621610 | CALL ORDER WILL PROVIDE PERSONAL ATTENDANT SERVICES FOR AN SSA EWD LOCATED IN WILKES-BARRE, PA. THESE SERVICES WILL ASSIST THE EMPLOYEE WITH | $0 | $0 | May 29, 2024 | June 30, 2025 | Wilkes Barre, PA | usaspending.gov |
| 36C25625P0017 | Department of Veterans Affairs | Purchase Order | 561421 | SWITCHBOARD SERVICES | $0 | $0 | November 1, 2024 | September 30, 2025 | Biloxi, MS | usaspending.gov |
| 36C24626D0097 | Department of Veterans Affairs | IDC | 561421 | SWITCHBOARD OPERATOR SERVICES | $0 | $2,916,018 | October 1, 2026 | usaspending.gov | ||
| 28321324A00040011 | Social Security Administration | BPA | 621610 | BLANKET PURCHASE AGREEMENT IS BEING AWARDED TO PROVIDE PERSONAL ATTENDANT SERVICES (PAS) FOR THE SOCIAL SECURITY ADMINISTRATION, REGIONS II, | $0 | $188,113 | March 18, 2024 | usaspending.gov | ||
| 47QTCA20D00FR | General Services Administration | FSS | 541512 | FEDERAL SUPPLY SCHEDULE CONTRACT | $0 | $500,000 | September 28, 2020 | usaspending.gov | ||
| 36C10E23P0084 | Department of Veterans Affairs | Purchase Order | 561320 | READER SERVICES FOR WACO/OUT-BASED OFFICES | $-19,929 | $7,225 | June 1, 2023 | May 31, 2024 | Austin, TX | usaspending.gov |
Also on SpecStream
- All recipients under NAICS 561421 Telephone Answering Services
- All recipients under NAICS 561110 Office Administrative Services
- All recipients under NAICS 518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- Open opportunities under NAICS 561110
- Open opportunities under NAICS 518210
Public U.S. federal spending data (U.S. Department of the Treasury). Obligations are the contract actions dated in fiscal years 2024 to 2027 of the USAspending.gov award archive of 2026-10-06; a contract's total value is its current value as USAspending reports it, including earlier years. Recipients are matched on their SAM.gov UEI, never on the name, and are shown as the government prints them. Sole proprietorships and opted-out entities count in the totals and are not named. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.