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Data / Federal awards / NAICS 561422 / Department of Defense

Department of Defense contracts under NAICS 561422 Telemarketing Bureaus and Other Contact Centers: $116.1 million to 10 recipients (FY2024 to FY2027)

Updated October 6, 2026. Source: USAspending.gov.

Department of Defense obligated $116.1 million under NAICS 561422, Telemarketing Bureaus and Other Contact Centers, across 22 contract awards to 10 named recipients in fiscal years 2024 to 2027. The largest recipients are STRATEGIC DATA SYSTEMS, INC. ($57.8 million), INSPIRITEC INC ($18.6 million), LEIDOS, INC. ($14.5 million).

The request: Every federal contract awarded by Department of Defense under NAICS 561422, with the winner, the value and the period of performance. $10 of work on sign-up, no card.

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Agency
Department of Defense
NAICS code
561422 Telemarketing Bureaus and Other Contact Centers
Contract awards
22
Obligated
$116.1 million
Named recipients
10
Small business share of obligations
58%
Full and open competition share
78%
Set aside share
7%
Latest action
2026-07-01

Incumbents at this agency

Ranked by dollars obligated in fiscal years 2024 to 2027.

RecipientBusiness sizeAwardsObligatedShare
STRATEGIC DATA SYSTEMS, INC.Small Business9$57.8 million49.8%
INSPIRITEC INCOther Than Small Business1$18.6 million16.0%
LEIDOS, INC.Other Than Small Business2$14.5 million12.5%
MAXIMUS FEDERAL SERVICES, INC.Other Than Small Business1$11.7 million10.1%
NORTH SOUTH CONSULTING GROUP LLCSmall Business2$4.2 million3.7%
EDGEWATER FEDERAL SOLUTIONS, INC.Other Than Small Business1$3.1 million2.7%
CACI, INC. - FEDERALOther Than Small Business1$2.1 million1.8%
GOODWILL INDUSTRIES OF SAN ANTONIO CONTRACT SERVICESOther Than Small Business1$1.4 million1.2%
MONGOOSE RESEARCH, INC.Small Business1$70,4220.1%
MAGELLAN HEALTHCARE INCOther Than Small Business2$-1,968,005-1.7%

Offices buying

Sub agencyAwardsObligated
Department of the Navy11$62.5 million
Department of the Army4$21.4 million
Defense Health Agency3$14 million
Department of the Air Force2$13.1 million
Defense Human Resources Activity2$5.2 million

Obligations by fiscal year

Fiscal yearObligated
FY2024$44.8 million
FY2025$44.3 million
FY2026$27.1 million

Products and services bought

CodeProduct or serviceAwardsObligated
DG01IT and Telecom - Network Support Services (labor)3$61.3 million
R604Support- Administrative: Mailing/distribution1$18.6 million
R408Support- Professional: Program Management/support4$12.6 million
DA01IT and Telecom - Business Application/application Development Support Services (labor)1$11.7 million
R499Support- Professional: Other2$5.2 million
R431Support- Professional: Human Resources1$4.6 million
R426Support- Professional: Communications2$4.2 million
R699Support- Administrative: Other1$1.4 million

Largest contract awards

Award IDRecipientAgencyTypeNAICSWhat it buysObligated in windowAward valueStartsEndsPlace of performanceSource
N0018925FZ083STRATEGIC DATA SYSTEMS, INC.Department of DefenseDelivery Order561422MYNAVY CAREER CENTER LABOR SUPPORT$28,415,631$28,436,365December 15, 2024December 14, 2025Millington, TNusaspending.gov
N0018924FZ100STRATEGIC DATA SYSTEMS, INC.Department of DefenseDelivery Order561422LABOR - MYNAVY CAREER CENTER SUPPORT$25,917,150$25,944,687December 15, 2023December 14, 2024Millington, TNusaspending.gov
W9124D22C0002INSPIRITEC INCDepartment of DefenseDefinitive Contract561422SERVICE HR PHONE CENTER SUPPORT$18,627,673$45,027,365October 25, 2021August 24, 2026Fort Knox, KYusaspending.gov
FA830725FB089MAXIMUS FEDERAL SERVICES, INC.Department of DefenseDelivery Order561422JOINT CYBER COMMAND AND CONTROL ENTERPRISE SERVICE CENTER$11,680,037$26,962,530June 30, 2025June 29, 2027Mclean, VAusaspending.gov
W81XWH21C0077LEIDOS, INC.Department of DefenseDefinitive Contract561422CALL CENTER SUPPORT SERVICES$10,585,993$26,971,460September 15, 2021January 14, 2026Silver Spring, MDusaspending.gov
N0018926FZ040STRATEGIC DATA SYSTEMS, INC.Department of DefenseDelivery Order561422MYNAVY CAREER CENTER LABOR SUPPORT$6,942,295$6,942,295December 15, 2025March 13, 2026Millington, TNusaspending.gov
W9124D20C0016NORTH SOUTH CONSULTING GROUP LLCDepartment of DefenseDefinitive Contract561422OPERATION OF VIRTUAL RECRUITING CENTER$4,188,555$14,746,899October 26, 2020November 26, 2024Fort Knox, KYusaspending.gov
HT001126CE012LEIDOS, INC.Department of DefenseDefinitive Contract561422INTRANSITION CONTACT CENTER SUPPORT SERVICES$3,946,706$4,420,308January 15, 2026September 14, 2026Falls Church, VAusaspending.gov
H9821026CE001EDGEWATER FEDERAL SOLUTIONS, INC.Department of DefenseDefinitive Contract561422DEFENSE TRAVEL MANAGEMENT OFFICE TRAVEL ASSISTANCE CENTER$3,091,836$10,540,401March 1, 2026August 31, 2026Frederick, MDusaspending.gov
H9821026CE002CACI, INC. - FEDERALDepartment of DefenseDefinitive Contract561422DEFENSE TRAVEL MANAGEMENT OFFICE, TRAVEL ASSISTANCE CENTER$2,089,300$2,089,300February 27, 2026May 31, 2026Chantilly, VAusaspending.gov
FA300226C0005GOODWILL INDUSTRIES OF SAN ANTONIO CONTRACT SERVICESDepartment of DefenseDefinitive Contract561422TOTAL FORCE SERVICE CENTER (TFSC) AND AWARDS AND RECOGNITION SUPPORT$1,376,561$8,209,369July 1, 2026June 30, 2027Randolph Afb, TXusaspending.gov
N0018924P0707MONGOOSE RESEARCH, INC.Department of DefensePurchase Order561422TEXT MESSAGING CAPABILITIES$70,422$70,422October 1, 2024September 30, 2026Buffalo, NYusaspending.gov
W912NS24P0020NORTH SOUTH CONSULTING GROUP LLCDepartment of DefensePurchase Order561422LEAD REFINEMENT SERVICES CONTRACT FOR THE MISSOURI ARMY NATIONAL GUARD RECRUITING AND RETENTION BATTALION WITH A THREE-MONTH PERIOD OF PERFO$61,350$61,350June 17, 2024September 30, 2024Elizabethtown, KYusaspending.gov
N0018920DZ003STRATEGIC DATA SYSTEMS, INC.Department of DefenseIDC561422MYNAVY CAREER CENTER LABOR SUPPORT$0$121,644,033usaspending.gov
N0018920FZ115STRATEGIC DATA SYSTEMS, INC.Department of DefenseDelivery Order561422MNCC MILLINGTON LABOR$-27,955$12,569,031January 10, 2020February 9, 2021Millington, TNusaspending.gov
N0018921FZ229STRATEGIC DATA SYSTEMS, INC.Department of DefenseDelivery Order561422MYNAVY CAREER CENTER LABOR SUPPORT$-335,609$3,810,970February 10, 2021February 9, 2022Norfolk, VAusaspending.gov
N0018921FZ226STRATEGIC DATA SYSTEMS, INC.Department of DefenseDelivery Order561422MYNAVY CAREER CENTER LABOR SUPPORT$-410,405$7,540,994February 10, 2021February 9, 2022Millington, TNusaspending.gov
W81XWH16C0144MAGELLAN HEALTHCARE INCDepartment of DefenseDefinitive Contract561422IGF::OT::IGF CALL CENTER SUPPORT - BASE$-527,594$31,631,058September 30, 2016September 30, 2021Maryland Heights, MOusaspending.gov
N0018923FZ096STRATEGIC DATA SYSTEMS, INC.Department of DefenseDelivery Order561422MYNAVY CAREER CENTER LABOR SUPPORT$-1,100,456$18,798,682December 15, 2022December 14, 2023Millington, TNusaspending.gov
W81XWH11C0542MAGELLAN HEALTHCARE INCDepartment of DefenseDefinitive Contract561422BASE PERIOD$-1,440,412$20,717,382September 30, 2011October 29, 2016Avon, CTusaspending.gov
N0018922FZ092STRATEGIC DATA SYSTEMS, INC.Department of DefenseDelivery Order561422MYNAVY CAREER CENTER LABOR SUPPORT$-1,576,115$14,224,779December 15, 2021December 14, 2022Millington, TNusaspending.gov

Public U.S. federal spending data (U.S. Department of the Treasury). Obligations are the contract actions dated in fiscal years 2024 to 2027 of the USAspending.gov award archive of 2026-10-06; a contract's total value is its current value as USAspending reports it, including earlier years. Recipients are matched on their SAM.gov UEI, never on the name, and are shown as the government prints them. Sole proprietorships and opted-out entities count in the totals and are not named. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.