Data / Federal awards / NAICS 561421 / Department of State
Department of State contracts under NAICS 561421 Telephone Answering Services: $584.6 million to 23 recipients (FY2024 to FY2027)
Updated October 6, 2026. Source: USAspending.gov.
Department of State obligated $584.6 million under NAICS 561421, Telephone Answering Services, across 184 contract awards to 23 named recipients in fiscal years 2024 to 2027. The largest recipients are PECKHAM VOCATIONAL INDUSTRIES, INC. ($578.2 million), MISCELLANEOUS FOREIGN AWARDEES ($4.5 million), THE SOUTH SUDANESE MOBILE TELEPHONE (ZAIN). CO. LTD ($190,814).
The request: Every federal contract awarded by Department of State under NAICS 561421, with the winner, the value and the period of performance. $10 of work on sign-up, no card.
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- Agency
- Department of State
- NAICS code
- 561421 Telephone Answering Services
- Contract awards
- 184
- Obligated
- $584.6 million
- Named recipients
- 23
- Small business share of obligations
- 0%
- Full and open competition share
- 1%
- Set aside share
- 0%
- Latest action
- 2026-09-30
Incumbents at this agency
Ranked by dollars obligated in fiscal years 2024 to 2027.
| Recipient | Business size | Awards | Obligated | Share |
|---|---|---|---|---|
| PECKHAM VOCATIONAL INDUSTRIES, INC. | Other Than Small Business | 3 | $578.2 million | 98.9% |
| MISCELLANEOUS FOREIGN AWARDEES | Other Than Small Business | 104 | $4.5 million | 0.8% |
| THE SOUTH SUDANESE MOBILE TELEPHONE (ZAIN). CO. LTD | Other Than Small Business | 6 | $190,814 | 0.0% |
| JORDAN MOBILE TELEPHONE SERVICES | Other Than Small Business | 9 | $166,239 | 0.0% |
| ANSWERPLUS INC | Other Than Small Business | 2 | $108,183 | 0.0% |
| SHEARGOLD LIMITED | Other Than Small Business | 6 | $100,515 | 0.0% |
| ALOMNNEA MARKETING FOR MOBILE PHONES AND ACCESSORIES | Other Than Small Business | 1 | $80,616 | 0.0% |
| ADMINISTRACION NACIONAL DE TELECOMUNICACIONES | Other Than Small Business | 5 | $76,869 | 0.0% |
| GRUPO DE COMUNICACIONES DIGITALES S.A. | Other Than Small Business | 2 | $60,447 | 0.0% |
| CABLE & WIRELESS PANAMA S.A. | Other Than Small Business | 6 | $47,218 | 0.0% |
| SMART WORLDS S A S | Other Than Small Business | 1 | $45,635 | 0.0% |
| AT&T MOBILITY NATIONAL ACCOUNTS LLC | Other Than Small Business | 3 | $36,900 | 0.0% |
| MUKA TRADE LLC | Other Than Small Business | 1 | $33,046 | 0.0% |
| CELTEL NIGER SA | Other Than Small Business | 1 | $30,555 | 0.0% |
| OFFICE TREE LLC | Other Than Small Business | 1 | $26,762 | 0.0% |
| OFFICE HQ PTY LIMITED | Other Than Small Business | 1 | $25,018 | 0.0% |
| COMUNICACION CELULAR S A COMCEL S A | Other Than Small Business | 1 | $19,684 | 0.0% |
| ZC3, LLC | Small Business | 2 | $18,311 | 0.0% |
| FOREIGN AWARDEES (UNDISCLOSED) | Other Than Small Business | 1 | $15,512 | 0.0% |
| RADIOMOVIL DIPSA, S.A. DE C.V. | Other Than Small Business | 1 | $11,749 | 0.0% |
| STC BAHRAIN B.S.C CLOSED | Other Than Small Business | 2 | $525 | 0.0% |
| MEETINGONE.COM, CORP | Other Than Small Business | 1 | $0 | 0.0% |
| ATT MOBILITY LLC | Other Than Small Business | 1 | $-12,320 | -0.0% |
Offices buying
| Sub agency | Awards | Obligated |
|---|---|---|
| Department of State | 184 | $584.6 million |
Obligations by fiscal year
| Fiscal year | Obligated |
|---|---|
| FY2024 | $212.8 million |
| FY2025 | $246.6 million |
| FY2026 | $125.3 million |
Products and services bought
| Code | Product or service | Awards | Obligated |
|---|---|---|---|
| DA01 | IT and Telecom - Business Application/application Development Support Services (labor) | 2 | $443.1 million |
| D321 | IT and Telecom- Help Desk | 1 | $135.1 million |
| DE11 | IT and Telecom - Mobile Device As A Service | 48 | $2.2 million |
| DE02 | IT and Telecom - Mobile Device Support Services (labor) | 7 | $1.4 million |
| R426 | Support- Professional: Communications | 19 | $669,360 |
| DG10 | IT and Telecom - Network As A Service | 24 | $585,789 |
| DG11 | IT and Telecom - Network: Satellite Communications and Telecom Access Services | 18 | $291,740 |
| 5805 | Telephone and Telegraph Equipment | 10 | $243,558 |
Largest contract awards
| Award ID | Recipient | Agency | Type | NAICS | What it buys | Obligated in window | Award value | Starts | Ends | Place of performance | Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 19AQMM25C1078 | PECKHAM VOCATIONAL INDUSTRIES, INC. | Department of State | Definitive Contract | 561421 | PROVIDE STAFF, FACILITIES, TECHNICAL INFRASTRUCTURE, SUPPLIES, AND SUPPORT SERVICES TO PLAN AND OPERATE THE NATIONAL PASSPORT INFORMATION CE | $284,548,312 | $162,399,443 | September 28, 2025 | September 27, 2027 | Washington, DC | usaspending.gov |
| 19AQMM24C0081 | PECKHAM VOCATIONAL INDUSTRIES, INC. | Department of State | Definitive Contract | 561421 | PROVIDE STAFF, FACILITIES, TECHNICAL INFRASTRUCTURE, SUPPLIES, AND SUPPORT SERVICES TO PLAN AND OPERATE THE NATIONAL PASSPORT INFORMATION CE | $158,523,818 | $158,523,818 | September 28, 2024 | September 27, 2025 | Washington, DC | usaspending.gov |
| 19AQMM19C0070 | PECKHAM VOCATIONAL INDUSTRIES, INC. | Department of State | Definitive Contract | 561421 | TO PROVIDE PERSONNEL, FACILITIES, TECHNICAL INFRASTRUCTURE, SUPPLIES, AND SUPPORT SERVICES REQUIRED TO PLAN AND OPERATE THE NATIONAL PASSPOR | $135,147,849 | $463,456,929 | May 1, 2019 | September 27, 2024 | Washington, DC | usaspending.gov |
| 19ZA6024F0034 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Delivery Order | 561421 | MTN - MISSION WIDE MOBILE SERVICES - OPTION YEAR 2 JAN 2024- DEC 2024 | $453,940 | $453,940 | February 6, 2024 | March 1, 2024 | Zambia | usaspending.gov |
| 19ZA6026F0037 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Delivery Order | 561421 | MTN MISSION WIDE MOBILE SERVICES - OPTION YEAR 4 JAN 2026 | $452,576 | $452,576 | January 6, 2026 | January 30, 2026 | Zambia | usaspending.gov |
| 19ZA6025F0073 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Delivery Order | 561421 | MTN - MISSION WIDE MOBILE SERVICES - OPTION YEAR 3 JAN 2025- DEC 2025 | $435,550 | $435,550 | December 31, 2024 | December 31, 2025 | Zambia | usaspending.gov |
| 19SS3025F0020 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Delivery Order | 561421 | MOBILE CELLPHONE SERVICE | $199,200 | $199,200 | September 19, 2025 | September 29, 2025 | South Sudan | usaspending.gov |
| 19M05525F0171 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Delivery Order | 561421 | CELLPHONE SERVICES FOR RABAT, AUG 1, 2025-JUL 31, 2026 | $138,860 | $138,860 | July 23, 2025 | July 31, 2025 | Morocco | usaspending.gov |
| 19M05524F0198 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Delivery Order | 561421 | CELLPHONE SERVICES FOR RABAT, AUG 1, 2024-JUL 31, 2025 | $130,108 | $130,108 | July 17, 2024 | August 3, 2025 | Morocco | usaspending.gov |
| 19M05526F0214 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Delivery Order | 561421 | CELLPHONE SERVICES FOR RABAT, AUG 1, 2026-JUL 31, 2027 | $123,084 | $123,084 | July 8, 2026 | July 31, 2027 | Morocco | usaspending.gov |
| 19SS3025F0001 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Delivery Order | 561421 | JUBA - MISSION MOBILE CELLPHONE SERVICE TASK ORDER | $108,277 | $108,277 | March 14, 2025 | March 14, 2025 | South Sudan | usaspending.gov |
| 19HA7026P0215 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Purchase Order | 561421 | DT-CELL PHONE BILLS FOR THE MONTHS OF JANUARY/FEBRUARY/MARCH | $106,770 | $106,770 | March 23, 2026 | December 31, 2031 | Haiti | usaspending.gov |
| 19SS3026F0003 | THE SOUTH SUDANESE MOBILE TELEPHONE (ZAIN). CO. LTD | Department of State | Delivery Order | 561421 | MOBILE CELLPHONE SERVICES. | $95,350 | $95,350 | February 4, 2026 | February 28, 2026 | South Sudan | usaspending.gov |
| 19SS3024F0016 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Delivery Order | 561421 | JUBA - MISSION MOBILE CELLPHONE SERVICE TASK ORDER (04/01/2024 THROUGH 09/30/2024) | $93,600 | $93,600 | May 2, 2024 | May 9, 2024 | South Sudan | usaspending.gov |
| 19BR2525F0364 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Delivery Order | 561421 | DTO - BSB CELLPHONE STATE LINES - MAR TO APR 2025 | $93,592 | $93,592 | February 27, 2025 | December 30, 2025 | Brazil | usaspending.gov |
| 19J01026P0442 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Purchase Order | 561421 | DTO/AMMAN/ORANGE/RESIDENTIAL /OFFICIAL LAND LINES | $87,258 | $87,258 | February 1, 2026 | February 1, 2026 | Jordan | usaspending.gov |
| 19GV1026P0210 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Purchase Order | 561421 | CONAK-DT: US EMBASSY ORANGE CELL PHONE SERVICE | $85,643 | $85,643 | March 27, 2026 | March 29, 2026 | Guinea | usaspending.gov |
| 19NP4023P0948 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Purchase Order | 561421 | IRM/TEL: CELL PHONE CONTRACT FOR BASE YEAR & 2 OPTION YEARS | $83,525 | $134,082 | August 17, 2023 | September 1, 2023 | Nepal | usaspending.gov |
| 19CA7025C0002 | ANSWERPLUS INC | Department of State | Definitive Contract | 561421 | ANSWERING SERVICE CONTRACT BASE YEAR, JUL25-JUN26 | $82,509 | $82,509 | June 25, 2025 | June 30, 2026 | Canada | usaspending.gov |
| 191Z1025P0043 | ALOMNNEA MARKETING FOR MOBILE PHONES AND ACCESSORIES | Department of State | Purchase Order | 561421 | LANDLINE TELECOMMUNICATIONS SERVICES FOR 3 MONTHS | $80,616 | $80,616 | December 12, 2024 | March 11, 2025 | Iraq | usaspending.gov |
| 19M05526F0219 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Delivery Order | 561421 | CELLPHONE SERVICES FOR CASABLANCA, AUG 1, 2026-JULY 31, 2027 | $79,477 | $79,477 | July 22, 2026 | July 31, 2027 | Morocco | usaspending.gov |
| 19CA7024C0004 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Definitive Contract | 561421 | ANSWERING SERVICES FOR POST TORONTO | $77,111 | $77,111 | September 11, 2024 | October 30, 2025 | Canada | usaspending.gov |
| 19BR2526F0250 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Delivery Order | 561421 | DTO - BSB CELLPHONE STATE LINES - MAR 2026 TO MAY 2026 | $70,538 | $70,538 | February 24, 2026 | December 31, 2026 | Brazil | usaspending.gov |
| 19M05525F0170 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Delivery Order | 561421 | CELLPHONE SERVICES FOR CASABLANCA, AUG 1, 2025-JULY 31, 2026 | $66,579 | $66,579 | July 24, 2025 | July 31, 2026 | Morocco | usaspending.gov |
| 19MZ5025P0038 | MISCELLANEOUS FOREIGN AWARDEES | Department of State | Purchase Order | 561421 | MISSION MAPUTO VODACOM CELL PHONE SERVICES - NOV-DEC 2024 | $64,397 | $64,397 | November 19, 2024 | January 31, 2025 | Mozambique | usaspending.gov |
Public U.S. federal spending data (U.S. Department of the Treasury). Obligations are the contract actions dated in fiscal years 2024 to 2027 of the USAspending.gov award archive of 2026-10-06; a contract's total value is its current value as USAspending reports it, including earlier years. Recipients are matched on their SAM.gov UEI, never on the name, and are shown as the government prints them. Sole proprietorships and opted-out entities count in the totals and are not named. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.