Data / Federal awards / NAICS 561421 / Department of Justice
Department of Justice contracts under NAICS 561421 Telephone Answering Services: $1.4 million to 21 recipients (FY2024 to FY2027)
Updated October 6, 2026. Source: USAspending.gov.
Department of Justice obligated $1.4 million under NAICS 561421, Telephone Answering Services, across 54 contract awards to 21 named recipients in fiscal years 2024 to 2027. The largest recipients are BREAKFORTH SOLUTIONS INCORPORATED ($692,965), TYTEN TECHNOLOGIES INC ($377,071), FRONTIER SOUTHWEST INCORPORATED ($93,775).
The request: Every federal contract awarded by Department of Justice under NAICS 561421, with the winner, the value and the period of performance. $10 of work on sign-up, no card.
SpecStream is the live web data engine for teams and agents. It reads every federal contract award on USAspending.gov and every open opportunity on SAM.gov, and this page is that reading. Ask for the awards in your niche and the winners, agencies, values and recompetes arrive in your sheet, CRM, Slack or agent as they are reported.
- Agency
- Department of Justice
- NAICS code
- 561421 Telephone Answering Services
- Contract awards
- 54
- Obligated
- $1.4 million
- Named recipients
- 21
- Small business share of obligations
- 85%
- Full and open competition share
- 0%
- Set aside share
- 63%
- Latest action
- 2026-09-22
Incumbents at this agency
Ranked by dollars obligated in fiscal years 2024 to 2027.
| Recipient | Business size | Awards | Obligated | Share |
|---|---|---|---|---|
| BREAKFORTH SOLUTIONS INCORPORATED | Small Business | 2 | $692,965 | 49.0% |
| TYTEN TECHNOLOGIES INC | Small Business | 2 | $377,071 | 26.7% |
| FRONTIER SOUTHWEST INCORPORATED | Other Than Small Business | 3 | $93,775 | 6.6% |
| HIGHLAND TELEPHONE COOPERATIVE, INC. | Other Than Small Business | 3 | $56,427 | 4.0% |
| MEDTEL SERVICES, LLC | Other Than Small Business | 1 | $41,020 | 2.9% |
| VIRGIN ISLANDS TELEPHONE CORP | Small Business | 1 | $31,661 | 2.2% |
| ANSWER KANSAS CITY LTD | Other Than Small Business | 7 | $21,615 | 1.5% |
| CERIDA INVESTMENT CORP | Other Than Small Business | 1 | $18,433 | 1.3% |
| AT&T ENTERPRISES, LLC | Other Than Small Business | 8 | $17,314 | 1.2% |
| VERIZON MARYLAND LLC | Other Than Small Business | 4 | $15,380 | 1.1% |
| SWISHER COMM INC. | Small Business | 4 | $12,983 | 0.9% |
| PROFESSIONAL ANSWERING SERVICE INC | Small Business | 1 | $10,154 | 0.7% |
| MAP COMMUNICATIONS HOLDINGS, INC. | Other Than Small Business | 4 | $8,364 | 0.6% |
| HAWAIIAN TELCOM, INC. | Other Than Small Business | 2 | $6,002 | 0.4% |
| THE SOUTHERN NEW ENGLAND TELEPHONE COMPANY | Other Than Small Business | 1 | $4,807 | 0.3% |
| PHYSICIANS & SURGEONS EXCHANGE INC | Small Business | 1 | $4,350 | 0.3% |
| KING COMMUNICATIONS INC | Other Than Small Business | 4 | $3,543 | 0.3% |
| CUNNINGHAM COMMUNICATIONS INC | Small Business | 2 | $365 | 0.0% |
| TELEMESSAGING SERVICES INC | Other Than Small Business | 1 | $100 | 0.0% |
| FRONTIER CALIFORNIA INC | Other Than Small Business | 1 | $-157 | -0.0% |
| ANSWERONE INC. | Small Business | 1 | $-1,395 | -0.1% |
Offices buying
| Sub agency | Awards | Obligated |
|---|---|---|
| Offices, Boards and Divisions | 3 | $691,570 |
| Federal Prison Industries / Unicor | 2 | $377,071 |
| Federal Prison System / Bureau of Prisons | 23 | $234,568 |
| U.S. Marshals Service | 5 | $63,789 |
| Drug Enforcement Administration | 21 | $47,780 |
Obligations by fiscal year
| Fiscal year | Obligated |
|---|---|
| FY2024 | $244,376 |
| FY2025 | $943,036 |
| FY2026 | $227,366 |
Products and services bought
| Code | Product or service | Awards | Obligated |
|---|---|---|---|
| DE01 | IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (labor) | 1 | $1.1 million |
| 5805 | Telephone and Telegraph Equipment | 8 | $527,273 |
| 7G20 | IT and Telecom - Network: Analog Voice Products (hardware and Perpetual License Software) | 4 | $64,599 |
| 5895 | Miscellaneous Communication Equipment | 1 | $41,020 |
| S119 | Utilities- Other | 14 | $38,696 |
| R699 | Support- Administrative: Other | 18 | $32,680 |
| R426 | Support- Professional: Communications | 3 | $9,640 |
| B553 | Special Studies/analysis- Communications | 1 | $4,807 |
Largest contract awards
| Award ID | Recipient | Agency | Type | NAICS | What it buys | Obligated in window | Award value | Starts | Ends | Place of performance | Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 15JPSS21C00000378 | BREAKFORTH SOLUTIONS INCORPORATED | Department of Justice | Definitive Contract | 561421 | COMPUTER SWITCHBOARD OPERATOR SUPPORT SERVICES | $1,125,513 | $3,270,894 | October 1, 2021 | September 30, 2025 | Centreville, VA | usaspending.gov |
| 15ULEX26P00000031 | TYTEN TECHNOLOGIES INC | Department of Justice | Purchase Order | 561421 | FOR SUPPORT AND MAINTENANCE OF THE TELEPHONY AND INTEGRATED SYSTEMS THAT OPERATE AT THE LEXINGTON CALL CENTER WITH SERVICES BEING PROVIDED T | $194,911 | $194,911 | May 1, 2026 | April 30, 2027 | Bradenton, FL | usaspending.gov |
| 15UC0C25P00001091 | TYTEN TECHNOLOGIES INC | Department of Justice | Purchase Order | 561421 | FOR SUPPORT AND MAINTENANCE OF THE TELEPHONY AND INTEGRATED SYSTEMS THAT OPERATE AT THE LEXINGTON CALL CENTER WITH SERVICES BEING PROVIDED T | $182,160 | $182,160 | May 1, 2025 | April 30, 2026 | Lexington, KY | usaspending.gov |
| 15B10623P00000010 | FRONTIER SOUTHWEST INCORPORATED | Department of Justice | Purchase Order | 561421 | FCC BUTNER LOCAL AND LONG DISTANCE PHONE SERVICE AND 10 MEG ETHERNET SERVICE | $46,058 | $91,600 | April 19, 2023 | April 30, 2024 | Deland, FL | usaspending.gov |
| 15B12026P00000020 | HIGHLAND TELEPHONE COOPERATIVE, INC. | Department of Justice | Purchase Order | 561421 | P1- FY26 TELEPHONE SERVICES 1ST QTR OCTOBER-DECEMBER 2025 AND JANUARY 2026 | $41,531 | $41,531 | October 1, 2025 | September 30, 2026 | Sunbright, TN | usaspending.gov |
| 15B61225P00000150 | MEDTEL SERVICES, LLC | Department of Justice | Purchase Order | 561421 | FCI SHERIDAN VOICEMAIL FY26 | $41,020 | $41,020 | September 18, 2025 | December 31, 2025 | Sheridan, OR | usaspending.gov |
| 15M10223PA4700364 | VIRGIN ISLANDS TELEPHONE CORP | Department of Justice | Purchase Order | 561421 | FY24-28 D94 TELEPHONE SERVICE | $31,661 | $76,658 | October 1, 2023 | September 30, 2027 | St Thomas, VI | usaspending.gov |
| 15B10625P00000065 | FRONTIER SOUTHWEST INCORPORATED | Department of Justice | Purchase Order | 561421 | FAC FRONTIER LOCAL, LD, ETHERNET OCT 1, 2024-SEPT 30, 2025 CR OCT 1, 2024 THROUGH DEC 20, 2024. | $28,871 | $28,871 | October 1, 2024 | September 30, 2025 | Butner, NC | usaspending.gov |
| 15B10624P00000056 | FRONTIER SOUTHWEST INCORPORATED | Department of Justice | Purchase Order | 561421 | FCC BUTNER LOCAL AND LONG DISTANCE PHONE SERVICE AND 10 MEG ETHERNET SERVICE | $18,847 | $18,847 | October 1, 2023 | February 28, 2025 | Deland, FL | usaspending.gov |
| 15M10222PA4701303 | CERIDA INVESTMENT CORP | Department of Justice | Purchase Order | 561421 | D46 FY23-27 ANSWERING SERVICE | $18,433 | $30,740 | October 1, 2022 | September 29, 2027 | Horsham, PA | usaspending.gov |
| 15B12024P00000018 | HIGHLAND TELEPHONE COOPERATIVE, INC. | Department of Justice | Purchase Order | 561421 | FY24 - HIGHLAND TELEPHONE - TELEPHONE SERVICES | $15,039 | $15,039 | December 13, 2023 | September 30, 2025 | Sunbright, TN | usaspending.gov |
| 15B10724P00000012 | VERIZON MARYLAND LLC | Department of Justice | Purchase Order | 561421 | TELEPHONE SERVICE FY-24. 15-1060 | $10,770 | $10,770 | October 1, 2023 | September 30, 2024 | Lake Mary, FL | usaspending.gov |
| 15M10223PA4700219 | PROFESSIONAL ANSWERING SERVICE INC | Department of Justice | Purchase Order | 561421 | FY23-27 D45 ANSWERING SERVICES - 3 DISTRICT OFFICE | $10,154 | $11,710 | June 1, 2023 | September 30, 2026 | Springfield, MO | usaspending.gov |
| 15DDDT25P00000053 | SWISHER COMM INC. | Department of Justice | Purchase Order | 561421 | TITLE: CONSOLIDATED ANSWERING SERVICE REQUESTOR: PAUL PRZYBYLO POP DATES: 10/01/2025 TO 09/30/2026 | $9,433 | $9,433 | October 1, 2025 | September 30, 2026 | Granada Hills, CA | usaspending.gov |
| 15DD0N23P00000038 | ANSWER KANSAS CITY LTD | Department of Justice | Purchase Order | 561421 | AFTER HOURS SERVICE INCLUDING DAILY VERIFICATION CALLS | $6,388 | $6,453 | October 1, 2023 | September 30, 2024 | Omaha, NE | usaspending.gov |
| 15B10726P00000056 | VERIZON MARYLAND LLC | Department of Justice | Purchase Order | 561421 | VERIZON INSTITUTIONAL PHONE SERVICE FY26 FUNDED TO CR LEVEL, JAN 30 52.232-18 AVAILABILITY OF FUNDS | $5,374 | $5,374 | October 1, 2025 | September 30, 2026 | Lake Mary, FL | usaspending.gov |
| 15B10725P00000010 | AT&T ENTERPRISES, LLC | Department of Justice | Purchase Order | 561421 | CELL PHONE UTILITY SERVICE - FCI CUMBERLAND. FY 25 52.232-18 AVAILABILITY OF FUNDS | $4,981 | $4,981 | October 1, 2024 | January 30, 2026 | Columbia, MD | usaspending.gov |
| 15B10725P00000008 | VERIZON MARYLAND LLC | Department of Justice | Purchase Order | 561421 | TELEPHONE SERVICE INSTITUTION VERIZON FY25 52.232-18 AVAILABILITY OF FUNDS | $4,974 | $4,974 | October 1, 2024 | September 30, 2025 | Lake Mary, FL | usaspending.gov |
| 15B10724P00000008 | AT&T ENTERPRISES, LLC | Department of Justice | Purchase Order | 561421 | CELL PHONE UTILITY SERVICE - FCI CUMBERLAND. FY 24. 15-1060 | $4,905 | $4,905 | October 1, 2023 | September 30, 2024 | Columbia, MD | usaspending.gov |
| 15B51623P00000008 | THE SOUTHERN NEW ENGLAND TELEPHONE COMPANY | Department of Justice | Purchase Order | 561421 | LONG DISTANCE TELEPHONE AND LOCAL SERVICES FY23 *PRIOR KNOWLEDGE OF THESE ARE APPROVED AND JUSTIFIED BY CONTRACTING OFFICER AND FACILITIES M | $4,807 | $8,807 | October 1, 2022 | March 6, 2024 | Three Rivers, TX | usaspending.gov |
| 15B10726P00000055 | AT&T ENTERPRISES, LLC | Department of Justice | Purchase Order | 561421 | AT&T CELL PHONE FY26 FUNDED TO CR LEVEL JAN. 30 52.232-18 AVAILABILITY OF FUNDS | $4,773 | $4,773 | October 1, 2025 | September 30, 2026 | Columbia, MD | usaspending.gov |
| 15DD0N25P00000023 | ANSWER KANSAS CITY LTD | Department of Justice | Purchase Order | 561421 | TITLE: EDAC FY25 ANSWER KC CRRO DMRO 10.1.25-9.30.26 REQUESTOR: JENNIFER L NESMITH POP DATES: 10/01/2025 TO 09/30/2026 FUND TO DATE: 09/30/2 | $4,650 | $4,650 | October 1, 2025 | September 30, 2026 | Hiawatha, IA | usaspending.gov |
| 15M10222PA4701877 | PHYSICIANS & SURGEONS EXCHANGE INC | Department of Justice | Purchase Order | 561421 | D31 FY2023-FY2027 ANSWERING SERVICE-WICHITA | $4,350 | $7,250 | October 1, 2022 | September 30, 2027 | Wichita, KS | usaspending.gov |
| 15DD0N24P00000028 | ANSWER KANSAS CITY LTD | Department of Justice | Purchase Order | 561421 | AFTER HOURS ANSWERING SERVICE | $4,062 | $4,062 | October 1, 2024 | September 30, 2025 | Omaha, NE | usaspending.gov |
| 15DDSL25P00000006 | MAP COMMUNICATIONS HOLDINGS, INC. | Department of Justice | Purchase Order | 561421 | TELEPHONE ANSWERING SERVICES | $3,095 | $3,095 | January 1, 2025 | December 31, 2025 | Chesapeake, VA | usaspending.gov |
Public U.S. federal spending data (U.S. Department of the Treasury). Obligations are the contract actions dated in fiscal years 2024 to 2027 of the USAspending.gov award archive of 2026-10-06; a contract's total value is its current value as USAspending reports it, including earlier years. Recipients are matched on their SAM.gov UEI, never on the name, and are shown as the government prints them. Sole proprietorships and opted-out entities count in the totals and are not named. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.