Data / Consumer complaints / Wafd Bank
Wafd Bank: 96 CFPB consumer complaints in the last 3 years
Wafd Bank drew 96 consumer complaints in the CFPB database in the three years to November 6, 2026, and 325 since 2011. The largest group, 68, was about checking or savings account, and the most common issue was “Managing an account” with 44. The company responded on time to 100.0% of the complaints, and 2.1% closed with monetary or other relief. The CFPB records the company as WAFD BANK.
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- 96Complaints, last 3 years
- 325Complaints, all years
- 100.0%Responded on time
- 2.1%Closed with relief
- 7Products
- Oct 28, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 39 |
| 2025 | 29 |
| 2024 | 25 |
| 2023 | 24 |
| 2022 | 20 |
| 2021 | 18 |
| 2020 | 15 |
| 2019 | 19 |
| 2018 | 22 |
| 2017 | 16 |
| 2016 | 26 |
| 2015 | 24 |
| 2014 | 21 |
| 2013 | 22 |
| 2012 | 4 |
| 2011 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 68 | 70.8% |
| Mortgage | 10 | 10.4% |
| Credit reporting or other personal consumer reports | 6 | 6.2% |
| Money transfer, virtual currency, or money service | 6 | 6.2% |
| Credit card | 3 | 3.1% |
| Payday loan, title loan, personal loan, or advance loan | 2 | 2.1% |
| Debt or credit management | 1 | 1% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 44 | 45.8% |
| Closing an account | 9 | 9.4% |
| Problem with a lender or other company charging your account | 8 | 8.3% |
| Trouble during payment process | 7 | 7.3% |
| Incorrect information on your report | 5 | 5.2% |
| Problem caused by your funds being low | 4 | 4.2% |
| Opening an account | 3 | 3.1% |
| Confusing or missing disclosures | 2 | 2.1% |
| Struggling to pay mortgage | 2 | 2.1% |
| Applying for a mortgage or refinancing an existing mortgage | 1 | 1% |
| Fraud or scam | 1 | 1% |
| Getting a line of credit | 1 | 1% |
| Identity theft protection or other monitoring services | 1 | 1% |
| Money was not available when promised | 1 | 1% |
| Other features, terms, or problems | 1 | 1% |
| Problem when making payments | 1 | 1% |
| Problem with a purchase shown on your statement | 1 | 1% |
| Problem with customer service | 1 | 1% |
| Problem with fraud alerts or security freezes | 1 | 1% |
| Unauthorized transactions or other transaction problem | 1 | 1% |
| Wrong amount charged or received | 1 | 1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 94 | 97.9% |
| Closed with monetary relief | 2 | 2.1% |
States
| State | Complaints | Share |
|---|---|---|
| Washington | 26 | 27.1% |
| Arizona | 15 | 15.6% |
| California | 12 | 12.5% |
| Oregon | 12 | 12.5% |
| New Mexico | 10 | 10.4% |
| Nevada | 5 | 5.2% |
| Texas | 5 | 5.2% |
| Idaho | 4 | 4.2% |
| Utah | 2 | 2.1% |
| Colorado | 1 | 1% |
| Georgia | 1 | 1% |
| North Carolina | 1 | 1% |
| Nebraska | 1 | 1% |
| South Carolina | 1 | 1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 21, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 17, 2026 | Money transfer, virtual currency, or money service | Problem with customer service | Closed with explanation | consumerfinance.gov |
| October 16, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| September 12, 2026 | Credit reporting or other personal consumer reports | Problem with fraud alerts or security freezes | Closed with explanation | consumerfinance.gov |
| September 5, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| August 23, 2026 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| August 18, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 14, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Money transfer, virtual currency, or money service | Money was not available when promised | Closed with explanation | consumerfinance.gov |
| August 11, 2026 | Credit card | Other features, terms, or problems | Closed with explanation | consumerfinance.gov |
| August 11, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 4, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 15, 2026 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| July 8, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| May 29, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| April 24, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| March 24, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 23, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| March 19, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 11, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| March 6, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| January 31, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| January 30, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| January 30, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | consumerfinance.gov |
| January 27, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| January 24, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| January 23, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| January 20, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| January 12, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| January 8, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| January 8, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| January 2, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| December 31, 2025 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| December 9, 2025 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| December 4, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| November 20, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| November 20, 2025 | Credit reporting or other personal consumer reports | Identity theft protection or other monitoring services | Closed with explanation | consumerfinance.gov |
| November 4, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 30, 2025 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 27, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 17, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 16, 2025 | Debt or credit management | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| June 23, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Mortgage complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Money transfer, virtual currency, or money service complaints
- Consumer complaints in Washington
- Consumer complaints in Arizona
- Consumer complaints in California
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.