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Data / Consumer complaints / Pronto Finance Inc.

Pronto Finance Inc.: 52 CFPB consumer complaints in the last 3 years

Pronto Finance Inc. drew 52 consumer complaints in the CFPB database in the three years to November 6, 2026, and 80 since 2020. The largest group, 28, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 14. The company responded on time to 98.1% of the complaints, and 0.0% closed with monetary or other relief. The CFPB records the company as PRONTO FINANCE INC..

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Illinois
  • 52Complaints, last 3 years
  • 80Complaints, all years
  • 98.1%Responded on time
  • 0.0%Closed with relief
  • 5Products
  • Oct 27, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 621
202519
202411
202313
20229
20214
20203

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit reporting or other personal consumer reports2853.8%
Vehicle loan or lease1325%
Debt collection917.3%
Checking or savings account11.9%
Credit card11.9%

Issues

IssueComplaintsShare
Incorrect information on your report1426.9%
Improper use of your report917.3%
Repossession713.5%
Attempts to collect debt not owed47.7%
Problem with a company's investigation into an existing problem47.7%
Took or threatened to take negative or legal action35.8%
False statements or representation23.8%
Getting a loan or lease23.8%
Managing the loan or lease23.8%
Struggling to pay your loan23.8%
Credit monitoring or identity theft protection services11.9%
Opening an account11.9%
Problem with a purchase shown on your statement11.9%

How the company responded

Company responseComplaintsShare
Closed with explanation52100%

States

StateComplaintsShare
Illinois2955.8%
Texas1121.2%
Florida47.7%
Georgia23.8%
Indiana23.8%
Arizona11.9%
Kansas11.9%
Louisiana11.9%
Wisconsin11.9%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 27, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
October 15, 2026Vehicle loan or leaseStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
September 16, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 10, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 30, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
June 30, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 14, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
June 11, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 31, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 29, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 20, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 17, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
April 9, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 6, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
February 27, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
February 10, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
January 26, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
January 24, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 9, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
December 31, 2025Vehicle loan or leaseStruggling to pay your loanClosed with explanationconsumerfinance.gov
October 17, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
October 12, 2025Credit reporting or other personal consumer reportsCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
September 17, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 16, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 11, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 27, 2025Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
July 16, 2025Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
July 13, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
June 20, 2025Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
June 19, 2025Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
June 11, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
June 3, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 23, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
May 3, 2025Credit cardProblem with a purchase shown on your statementClosed with explanationconsumerfinance.gov
March 25, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 11, 2025Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
February 27, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
February 23, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 12, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
November 12, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 11, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 21, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 27, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 20, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
August 5, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 2, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 21, 2024Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
January 23, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.