Data / Consumer complaints / First Merchants Corporation
First Merchants Corporation: 87 CFPB consumer complaints in the last 3 years
First Merchants Corporation drew 87 consumer complaints in the CFPB database in the three years to November 6, 2026, and 157 since 2020. The largest group, 58, was about checking or savings account, and the most common issue was “Managing an account” with 21. The company responded on time to 98.9% of the complaints, and 1.1% closed with monetary or other relief. The CFPB records the company as FIRST MERCHANTS CORPORATION.
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- 87Complaints, last 3 years
- 157Complaints, all years
- 98.9%Responded on time
- 1.1%Closed with relief
- 6Products
- Oct 16, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 31 |
| 2025 | 33 |
| 2024 | 21 |
| 2023 | 24 |
| 2022 | 22 |
| 2021 | 16 |
| 2020 | 10 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Checking or savings account | 58 | 66.7% |
| Mortgage | 16 | 18.4% |
| Credit reporting or other personal consumer reports | 5 | 5.7% |
| Debt collection | 3 | 3.4% |
| Money transfer, virtual currency, or money service | 3 | 3.4% |
| Vehicle loan or lease | 2 | 2.3% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Managing an account | 21 | 24.1% |
| Problem caused by your funds being low | 21 | 24.1% |
| Trouble during payment process | 9 | 10.3% |
| Closing an account | 8 | 9.2% |
| Improper use of your report | 4 | 4.6% |
| Opening an account | 4 | 4.6% |
| Closing on a mortgage | 3 | 3.4% |
| Incorrect information on your report | 3 | 3.4% |
| Problem with a lender or other company charging your account | 3 | 3.4% |
| Applying for a mortgage or refinancing an existing mortgage | 2 | 2.3% |
| Problem with customer service | 2 | 2.3% |
| Struggling to pay mortgage | 2 | 2.3% |
| Took or threatened to take negative or legal action | 2 | 2.3% |
| Attempts to collect debt not owed | 1 | 1.1% |
| Repossession | 1 | 1.1% |
| Wrong amount charged or received | 1 | 1.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 82 | 94.3% |
| In progress | 4 | 4.6% |
| Closed with monetary relief | 1 | 1.1% |
States
| State | Complaints | Share |
|---|---|---|
| Indiana | 35 | 40.2% |
| Michigan | 26 | 29.9% |
| Ohio | 12 | 13.8% |
| Illinois | 6 | 6.9% |
| Arkansas | 3 | 3.4% |
| Arizona | 2 | 2.3% |
| Florida | 2 | 2.3% |
| Georgia | 1 | 1.1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 16, 2026 | Mortgage | Closing on a mortgage | In progress | consumerfinance.gov |
| October 10, 2026 | Checking or savings account | Managing an account | In progress | consumerfinance.gov |
| October 9, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | In progress | consumerfinance.gov |
| October 3, 2026 | Mortgage | Trouble during payment process | In progress | consumerfinance.gov |
| September 3, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | Closed with explanation | consumerfinance.gov |
| August 14, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| August 5, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| July 21, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with monetary relief | consumerfinance.gov |
| June 15, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| June 11, 2026 | Money transfer, virtual currency, or money service | Wrong amount charged or received | Closed with explanation | consumerfinance.gov |
| May 17, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 24, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| April 22, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| April 7, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| April 2, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 26, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| March 26, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| March 25, 2026 | Mortgage | Trouble during payment process | Closed with explanation | consumerfinance.gov |
| March 16, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| March 9, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| March 4, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| February 20, 2026 | Checking or savings account | Closing an account | Closed with explanation | consumerfinance.gov |
| February 19, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| February 12, 2026 | Mortgage | Closing on a mortgage | Closed with explanation | consumerfinance.gov |
| January 28, 2026 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| January 28, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| January 17, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| January 13, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| January 6, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| January 6, 2026 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| January 2, 2026 | Mortgage | Struggling to pay mortgage | Closed with explanation | consumerfinance.gov |
| December 20, 2025 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| December 17, 2025 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| December 16, 2025 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| December 16, 2025 | Money transfer, virtual currency, or money service | Problem with customer service | Closed with explanation | consumerfinance.gov |
| December 12, 2025 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| December 10, 2025 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| December 9, 2025 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| December 4, 2025 | Money transfer, virtual currency, or money service | Problem with customer service | Closed with explanation | consumerfinance.gov |
| November 20, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| November 11, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| November 6, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 7, 2025 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| September 29, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 27, 2025 | Checking or savings account | Problem with a lender or other company charging your account | Closed with explanation | consumerfinance.gov |
| September 22, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
| September 22, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 17, 2025 | Checking or savings account | Problem caused by your funds being low | Closed with explanation | consumerfinance.gov |
| September 4, 2025 | Checking or savings account | Opening an account | Closed with explanation | consumerfinance.gov |
| July 15, 2025 | Checking or savings account | Managing an account | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Checking or savings account complaints
- Every company with Mortgage complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Consumer complaints in Indiana
- Consumer complaints in Michigan
- Consumer complaints in Ohio
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.