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Data / Consumer complaints / First Merchants Corporation

First Merchants Corporation: 87 CFPB consumer complaints in the last 3 years

First Merchants Corporation drew 87 consumer complaints in the CFPB database in the three years to November 6, 2026, and 157 since 2020. The largest group, 58, was about checking or savings account, and the most common issue was “Managing an account” with 21. The company responded on time to 98.9% of the complaints, and 1.1% closed with monetary or other relief. The CFPB records the company as FIRST MERCHANTS CORPORATION.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 87Complaints, last 3 years
  • 157Complaints, all years
  • 98.9%Responded on time
  • 1.1%Closed with relief
  • 6Products
  • Oct 16, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 631
202533
202421
202324
202222
202116
202010

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Managing an account2124.1%
Problem caused by your funds being low2124.1%
Trouble during payment process910.3%
Closing an account89.2%
Improper use of your report44.6%
Opening an account44.6%
Closing on a mortgage33.4%
Incorrect information on your report33.4%
Problem with a lender or other company charging your account33.4%
Applying for a mortgage or refinancing an existing mortgage22.3%
Problem with customer service22.3%
Struggling to pay mortgage22.3%
Took or threatened to take negative or legal action22.3%
Attempts to collect debt not owed11.1%
Repossession11.1%
Wrong amount charged or received11.1%

How the company responded

Company responseComplaintsShare
Closed with explanation8294.3%
In progress44.6%
Closed with monetary relief11.1%

States

StateComplaintsShare
Indiana3540.2%
Michigan2629.9%
Ohio1213.8%
Illinois66.9%
Arkansas33.4%
Arizona22.3%
Florida22.3%
Georgia11.1%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 16, 2026MortgageClosing on a mortgageIn progressconsumerfinance.gov
October 10, 2026Checking or savings accountManaging an accountIn progressconsumerfinance.gov
October 9, 2026MortgageApplying for a mortgage or refinancing an existing mortgageIn progressconsumerfinance.gov
October 3, 2026MortgageTrouble during payment processIn progressconsumerfinance.gov
September 3, 2026MortgageApplying for a mortgage or refinancing an existing mortgageClosed with explanationconsumerfinance.gov
August 14, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
August 5, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
July 21, 2026Checking or savings accountProblem caused by your funds being lowClosed with monetary reliefconsumerfinance.gov
June 15, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
June 11, 2026Money transfer, virtual currency, or money serviceWrong amount charged or receivedClosed with explanationconsumerfinance.gov
May 17, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 24, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
April 22, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
April 7, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
April 2, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 26, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 26, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
March 25, 2026MortgageTrouble during payment processClosed with explanationconsumerfinance.gov
March 16, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
March 9, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
March 4, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
February 20, 2026Checking or savings accountClosing an accountClosed with explanationconsumerfinance.gov
February 19, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
February 12, 2026MortgageClosing on a mortgageClosed with explanationconsumerfinance.gov
January 28, 2026Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
January 28, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
January 17, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
January 13, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
January 6, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
January 6, 2026Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
January 2, 2026MortgageStruggling to pay mortgageClosed with explanationconsumerfinance.gov
December 20, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
December 17, 2025Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
December 16, 2025Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
December 16, 2025Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
December 12, 2025Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
December 10, 2025Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
December 9, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
December 4, 2025Money transfer, virtual currency, or money serviceProblem with customer serviceClosed with explanationconsumerfinance.gov
November 20, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 11, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
November 6, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 7, 2025Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
September 29, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 27, 2025Checking or savings accountProblem with a lender or other company charging your accountClosed with explanationconsumerfinance.gov
September 22, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov
September 22, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 17, 2025Checking or savings accountProblem caused by your funds being lowClosed with explanationconsumerfinance.gov
September 4, 2025Checking or savings accountOpening an accountClosed with explanationconsumerfinance.gov
July 15, 2025Checking or savings accountManaging an accountClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.