Data / Consumer complaints / Collins Asset Group, LLC / Debt collection
Collins Asset Group, LLC: 32 CFPB complaints about debt collection, last 3 years
Collins Asset Group, LLC drew 32 consumer complaints about debt collection in the CFPB database in the three years to November 6, 2026, 86.5% of its 37 complaints in that time. The most common issue was “Took or threatened to take negative or legal action”. The company responded on time to 18.8% of them, and 0.0% closed with monetary or other relief.
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- 32Complaints, last 3 years
- 86.5%Share of the company's complaints
- 18.8%Responded on time
- 0.0%Closed with relief
- Jul 7, 2026Latest received
By period
The three years are cut into 12 month periods ending on the date of the latest data.
| Period | Complaints | Share |
|---|---|---|
| 12 months to Nov 6, 2026 | 2 | 6.2% |
| 12 months to Nov 6, 2025 | 9 | 28.1% |
| 12 months to Nov 6, 2024 | 21 | 65.6% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Took or threatened to take negative or legal action | 14 | 43.8% |
| Attempts to collect debt not owed | 10 | 31.2% |
| Written notification about debt | 6 | 18.8% |
| False statements or representation | 1 | 3.1% |
| Threatened to contact someone or share information improperly | 1 | 3.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 30 | 93.8% |
| Untimely response | 2 | 6.2% |
States
Where the consumers who complained live, as they gave it to the CFPB.
| State | Complaints | Share |
|---|---|---|
| Pennsylvania | 6 | 18.8% |
| Georgia | 5 | 15.6% |
| New York | 4 | 12.5% |
| California | 3 | 9.4% |
| Texas | 3 | 9.4% |
| Illinois | 2 | 6.2% |
| Maryland | 2 | 6.2% |
| North Carolina | 2 | 6.2% |
| Arkansas | 1 | 3.1% |
| Florida | 1 | 3.1% |
| Nevada | 1 | 3.1% |
| Ohio | 1 | 3.1% |
| Virginia | 1 | 3.1% |
Latest 25 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| July 7, 2026 | Debt collection | Took or threatened to take negative or legal action | Untimely response | consumerfinance.gov |
| June 12, 2026 | Debt collection | Attempts to collect debt not owed | Untimely response | consumerfinance.gov |
| May 9, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| January 28, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 22, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| January 21, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| January 17, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 6, 2025 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| January 4, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 22, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 12, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 23, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 11, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 25, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 12, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 10, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 10, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 9, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 3, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 1, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| June 12, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| May 28, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| May 7, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 24, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 29, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- All Collins Asset Group, LLC complaints
- Every company with Debt collection complaints
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.