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Data / Consumer complaints / Central States Recovery, Inc.

Central States Recovery, Inc.: 75 CFPB consumer complaints in the last 3 years

Central States Recovery, Inc. drew 75 consumer complaints in the CFPB database in the three years to November 6, 2026, and 251 since 2013. The largest group, 69, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 21. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every debt collection companyGet debt collection in Kansas
  • 75Complaints, last 3 years
  • 251Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 3Products
  • Sep 8, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 630
202532
202412
20238
202219
202130
202013
201920
201831
201725
201611
201512
20146
20132

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Debt collection6992%
Credit reporting or other personal consumer reports56.7%
Debt or credit management11.3%

Issues

IssueComplaintsShare
Attempts to collect debt not owed2128%
False statements or representation1621.3%
Written notification about debt1216%
Communication tactics810.7%
Took or threatened to take negative or legal action79.3%
Threatened to contact someone or share information improperly45.3%
Problem with a company's investigation into an existing problem34%
Improper use of your report22.7%
Charged upfront or unexpected fees11.3%
Electronic communications11.3%

How the company responded

Company responseComplaintsShare
Closed with explanation75100%

States

StateComplaintsShare
Kansas3850.7%
Missouri1317.3%
Oklahoma810.7%
Texas45.3%
Arizona34%
Florida22.7%
Alabama11.3%
Colorado11.3%
Louisiana11.3%
North Carolina11.3%
Tennessee11.3%
Wyoming11.3%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
September 8, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 8, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 5, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 3, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 29, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
August 26, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 16, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
July 9, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 30, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 24, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 15, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 4, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 24, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 8, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
March 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 20, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 19, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 16, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
March 11, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 9, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 3, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
March 2, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
February 18, 2026Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
February 11, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 4, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 4, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 4, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 4, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
February 3, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
January 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
December 26, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
October 27, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
September 22, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 4, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
August 29, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
August 27, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 29, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
July 18, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 20, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
June 10, 2025Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
June 6, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 7, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 28, 2025Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
April 18, 2025Debt or credit managementCharged upfront or unexpected feesClosed with explanationconsumerfinance.gov
April 18, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 16, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 31, 2025Debt collectionElectronic communicationsClosed with explanationconsumerfinance.gov
March 18, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 18, 2025Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 15, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.