Data / Consumer complaints / CARS Acquisition, LLC
CARS Acquisition, LLC: 90 CFPB consumer complaints in the last 3 years
CARS Acquisition, LLC drew 90 consumer complaints in the CFPB database in the three years to November 6, 2026, and 143 since 2015. The largest group, 46, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 28. The company responded on time to 98.9% of the complaints, and 21.1% closed with monetary or other relief.
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- 90Complaints, last 3 years
- 143Complaints, all years
- 98.9%Responded on time
- 21.1%Closed with relief
- 3Products
- Sep 16, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 31 |
| 2025 | 32 |
| 2024 | 25 |
| 2023 | 11 |
| 2022 | 10 |
| 2021 | 9 |
| 2020 | 9 |
| 2019 | 5 |
| 2018 | 5 |
| 2017 | 2 |
| 2016 | 3 |
| 2015 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 46 | 51.1% |
| Vehicle loan or lease | 23 | 25.6% |
| Debt collection | 21 | 23.3% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 28 | 31.1% |
| Improper use of your report | 12 | 13.3% |
| Attempts to collect debt not owed | 10 | 11.1% |
| Problem with a company's investigation into an existing problem | 9 | 10% |
| Took or threatened to take negative or legal action | 7 | 7.8% |
| Getting a loan or lease | 5 | 5.6% |
| Managing the loan or lease | 5 | 5.6% |
| Problems at the end of the loan or lease | 5 | 5.6% |
| Repossession | 2 | 2.2% |
| Written notification about debt | 2 | 2.2% |
| Communication tactics | 1 | 1.1% |
| Credit monitoring or identity theft protection services | 1 | 1.1% |
| False statements or representation | 1 | 1.1% |
| Struggling to pay your loan | 1 | 1.1% |
| Unable to get your credit report or credit score | 1 | 1.1% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 71 | 78.9% |
| Closed with non-monetary relief | 17 | 18.9% |
| Closed with monetary relief | 2 | 2.2% |
States
| State | Complaints | Share |
|---|---|---|
| Florida | 15 | 16.7% |
| Texas | 12 | 13.3% |
| Georgia | 9 | 10% |
| South Carolina | 9 | 10% |
| Arizona | 7 | 7.8% |
| Louisiana | 6 | 6.7% |
| North Carolina | 6 | 6.7% |
| Alabama | 3 | 3.3% |
| Missouri | 3 | 3.3% |
| New Jersey | 3 | 3.3% |
| New Mexico | 3 | 3.3% |
| Nevada | 3 | 3.3% |
| Maryland | 2 | 2.2% |
| New York | 2 | 2.2% |
| Virginia | 2 | 2.2% |
| Colorado | 1 | 1.1% |
| Indiana | 1 | 1.1% |
| Northern Mariana Islands | 1 | 1.1% |
| Ohio | 1 | 1.1% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 16, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| August 27, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 12, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with monetary relief | consumerfinance.gov |
| August 3, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| July 31, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| July 23, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 15, 2026 | Vehicle loan or lease | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| June 23, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| June 10, 2026 | Vehicle loan or lease | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| June 9, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 8, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 7, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| June 2, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| May 30, 2026 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| May 27, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 21, 2026 | Vehicle loan or lease | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| May 20, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with non-monetary relief | consumerfinance.gov |
| May 19, 2026 | Vehicle loan or lease | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 18, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 1, 2026 | Vehicle loan or lease | Problems at the end of the loan or lease | Closed with explanation | consumerfinance.gov |
| March 15, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| March 13, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 11, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| March 6, 2026 | Debt collection | Attempts to collect debt not owed | Closed with non-monetary relief | consumerfinance.gov |
| February 19, 2026 | Vehicle loan or lease | Getting a loan or lease | Closed with non-monetary relief | consumerfinance.gov |
| February 9, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 31, 2026 | Vehicle loan or lease | Improper use of your report | Closed with explanation | consumerfinance.gov |
| January 21, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 11, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 11, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| December 11, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
| November 24, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 14, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 16, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 10, 2025 | Vehicle loan or lease | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| October 5, 2025 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| September 30, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 25, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 14, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| August 13, 2025 | Vehicle loan or lease | Getting a loan or lease | Closed with explanation | consumerfinance.gov |
| August 13, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 13, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| August 11, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with non-monetary relief | consumerfinance.gov |
| August 9, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 6, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 21, 2025 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| July 15, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| July 6, 2025 | Vehicle loan or lease | Getting a loan or lease | Closed with monetary relief | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Vehicle loan or lease complaints
- Every company with Debt collection complaints
- Consumer complaints in Florida
- Consumer complaints in Texas
- Consumer complaints in Georgia
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.