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Data / Consumer complaints / United Auto Acceptance

United Auto Acceptance: 60 CFPB consumer complaints in the last 3 years

United Auto Acceptance drew 60 consumer complaints in the CFPB database in the three years to November 6, 2026, and 117 since 2013. The largest group, 24, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 16. The company responded on time to 66.7% of the complaints, and 3.3% closed with monetary or other relief. The CFPB records the company as UNITED AUTO ACCEPTANCE.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

Watch this company's complaintsGet every credit reporting or other personal consumer reports companyGet credit reporting or other personal consumer reports in Georgia
  • 60Complaints, last 3 years
  • 117Complaints, all years
  • 66.7%Responded on time
  • 3.3%Closed with relief
  • 3Products
  • Oct 21, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 617
202526
202416
20234
202213
20218
20209
20191
20186
20177
20165
20152
20142
20131

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

ProductComplaintsShare
Credit reporting or other personal consumer reports2440%
Debt collection1931.7%
Vehicle loan or lease1728.3%

Issues

IssueComplaintsShare
Incorrect information on your report1626.7%
Repossession1016.7%
Took or threatened to take negative or legal action915%
Improper use of your report46.7%
Problem with a company's investigation into an existing problem46.7%
Attempts to collect debt not owed35%
False statements or representation35%
Getting a loan or lease23.3%
Managing the loan or lease23.3%
Written notification about debt23.3%
Communication tactics11.7%
Credit monitoring or identity theft protection services11.7%
Problems at the end of the loan or lease11.7%
Struggling to pay your loan11.7%
Threatened to contact someone or share information improperly11.7%

How the company responded

Company responseComplaintsShare
Closed with explanation5795%
Closed with non-monetary relief23.3%
Untimely response11.7%

States

StateComplaintsShare
Georgia4575%
North Carolina46.7%
Florida23.3%
Texas23.3%
Alabama11.7%
Iowa11.7%
Maryland11.7%
Missouri11.7%
Mississippi11.7%
Nevada11.7%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 21, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 15, 2026Debt collectionFalse statements or representationUntimely responseconsumerfinance.gov
September 9, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with non-monetary reliefconsumerfinance.gov
August 11, 2026Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
July 25, 2026Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
May 28, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 13, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 13, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 6, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 5, 2026Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
March 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
January 17, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
January 15, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
January 7, 2026Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
January 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
January 4, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 19, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
December 8, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
November 19, 2025Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
November 9, 2025Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
November 9, 2025Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
October 17, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 13, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
October 7, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 25, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 20, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 9, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
September 5, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 28, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 14, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
August 9, 2025Vehicle loan or leaseManaging the loan or leaseClosed with explanationconsumerfinance.gov
July 29, 2025Vehicle loan or leaseGetting a loan or leaseClosed with explanationconsumerfinance.gov
July 10, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
June 2, 2025Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
June 1, 2025Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
May 22, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
May 21, 2025Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
May 13, 2025Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
May 6, 2025Vehicle loan or leaseStruggling to pay your loanClosed with explanationconsumerfinance.gov
March 27, 2025Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
February 1, 2025Debt collectionWritten notification about debtClosed with explanationconsumerfinance.gov
January 8, 2025Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
October 22, 2024Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
September 3, 2024Credit reporting or other personal consumer reportsImproper use of your reportClosed with explanationconsumerfinance.gov
August 31, 2024Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
June 21, 2024Vehicle loan or leaseRepossessionClosed with explanationconsumerfinance.gov
June 19, 2024Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
June 19, 2024Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 25, 2024Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.