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Data / Consumer complaints / Sunset Management, Inc

Sunset Management, Inc: 172 CFPB consumer complaints in the last 3 years

Sunset Management, Inc drew 172 consumer complaints in the CFPB database in the three years to November 6, 2026, and 281 since 2014. The largest group, 77, was about debt collection, and the most common issue was “Incorrect information on your report” with 36. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.

SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.

  • 172Complaints, last 3 years
  • 281Complaints, all years
  • 100.0%Responded on time
  • 0.0%Closed with relief
  • 4Products
  • Oct 9, 2026Latest received

Complaints by year

Every year the CFPB database holds for this company, by the date received.

YearComplaints
2026, to Nov 665
202566
202436
202325
202223
202120
202012
20194
201810
20175
20166
20157
20142

Products

Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.

Issues

IssueComplaintsShare
Incorrect information on your report3620.9%
Attempts to collect debt not owed3218.6%
Took or threatened to take negative or legal action3118%
Improper use of your report179.9%
Problem when making payments137.6%
Struggling to pay your loan105.8%
Communication tactics63.5%
False statements or representation63.5%
Problem with a company's investigation into an existing problem63.5%
Charged fees or interest you didn't expect31.7%
Getting the loan21.2%
Credit monitoring or identity theft protection services10.6%
Fraud or scam10.6%
Getting a line of credit10.6%
Loan payment wasn't credited to your account10.6%
Problem with additional add-on products or services10.6%
Problem with the payoff process at the end of the loan10.6%
Received a loan you didn't apply for10.6%
Threatened to contact someone or share information improperly10.6%
Unexpected fees10.6%
Written notification about debt10.6%

How the company responded

Company responseComplaintsShare
Closed with explanation172100%

States

StateComplaintsShare
Georgia10762.2%
South Carolina5330.8%
Florida21.2%
New York21.2%
Ohio21.2%
Washington21.2%
California10.6%
Louisiana10.6%
Maryland10.6%

Latest 50 complaints

Newest first. Each row links to the complaint's record in the CFPB database.

ReceivedProductIssueCompany responseSource
October 9, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
September 30, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 23, 2026Payday loan, title loan, personal loan, or advance loanProblem with the payoff process at the end of the loanClosed with explanationconsumerfinance.gov
September 22, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
September 9, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
September 9, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 24, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
August 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 13, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
August 4, 2026Payday loan, title loan, personal loan, or advance loanProblem with additional add-on products or servicesClosed with explanationconsumerfinance.gov
July 25, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 16, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
July 13, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 9, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 5, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 3, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
July 1, 2026Payday loan, title loan, personal loan, or advance loanCredit monitoring or identity theft protection servicesClosed with explanationconsumerfinance.gov
June 30, 2026Payday loan, title loan, personal loan, or advance loanGetting the loanClosed with explanationconsumerfinance.gov
June 17, 2026Payday loan, title loan, personal loan, or advance loanCharged fees or interest you didn't expectClosed with explanationconsumerfinance.gov
May 21, 2026Payday loan, title loan, personal loan, or advance loanStruggling to pay your loanClosed with explanationconsumerfinance.gov
May 14, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 8, 2026Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing problemClosed with explanationconsumerfinance.gov
May 7, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
May 3, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
May 2, 2026Debt collectionFalse statements or representationClosed with explanationconsumerfinance.gov
April 30, 2026Debt collectionThreatened to contact someone or share information improperlyClosed with explanationconsumerfinance.gov
April 21, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
April 15, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 8, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
April 8, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov
April 7, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
April 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 27, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 27, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 27, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 24, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 24, 2026Debt collectionCommunication tacticsClosed with explanationconsumerfinance.gov
March 23, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 18, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 18, 2026Credit reporting or other personal consumer reportsIncorrect information on your reportClosed with explanationconsumerfinance.gov
March 17, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 17, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 17, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 16, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
March 16, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 13, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 4, 2026Debt collectionTook or threatened to take negative or legal actionClosed with explanationconsumerfinance.gov
March 3, 2026Debt collectionAttempts to collect debt not owedClosed with explanationconsumerfinance.gov
February 20, 2026Payday loan, title loan, personal loan, or advance loanProblem when making paymentsClosed with explanationconsumerfinance.gov

Also on SpecStream

Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.