Data / Consumer complaints / Sarma
Sarma: 53 CFPB consumer complaints in the last 3 years
Sarma drew 53 consumer complaints in the CFPB database in the three years to November 6, 2026, and 227 since 2013. The largest group, 32, was about debt collection, and the most common issue was “Improper use of your report” with 19. The company responded on time to 98.1% of the complaints, and 0.0% closed with monetary or other relief.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 53Complaints, last 3 years
- 227Complaints, all years
- 98.1%Responded on time
- 0.0%Closed with relief
- 2Products
- Aug 24, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 16 |
| 2025 | 22 |
| 2024 | 10 |
| 2023 | 16 |
| 2022 | 12 |
| 2021 | 24 |
| 2020 | 27 |
| 2019 | 27 |
| 2018 | 23 |
| 2017 | 13 |
| 2016 | 11 |
| 2015 | 12 |
| 2014 | 10 |
| 2013 | 4 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 32 | 60.4% |
| Credit reporting or other personal consumer reports | 21 | 39.6% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Improper use of your report | 19 | 35.8% |
| Written notification about debt | 10 | 18.9% |
| Took or threatened to take negative or legal action | 8 | 15.1% |
| Attempts to collect debt not owed | 7 | 13.2% |
| False statements or representation | 3 | 5.7% |
| Incorrect information on your report | 2 | 3.8% |
| Threatened to contact someone or share information improperly | 2 | 3.8% |
| Communication tactics | 1 | 1.9% |
| Electronic communications | 1 | 1.9% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 53 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 31 | 58.5% |
| Florida | 8 | 15.1% |
| Utah | 4 | 7.5% |
| Georgia | 2 | 3.8% |
| California | 1 | 1.9% |
| Maryland | 1 | 1.9% |
| Michigan | 1 | 1.9% |
| Pennsylvania | 1 | 1.9% |
| Virginia | 1 | 1.9% |
| Wisconsin | 1 | 1.9% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| August 24, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 20, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 30, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 10, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 17, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 13, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 4, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 28, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 21, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| January 19, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| January 15, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| January 12, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| January 7, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| January 1, 2026 | Debt collection | Electronic communications | Closed with explanation | consumerfinance.gov |
| December 31, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 21, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| October 14, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 15, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 18, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 28, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 14, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| June 10, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| May 28, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 1, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| April 29, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| April 26, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| April 17, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 7, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 19, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| March 18, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| January 15, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| January 15, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| January 15, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| January 13, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| January 13, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| January 4, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| December 5, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 16, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 10, 2024 | Debt collection | Threatened to contact someone or share information improperly | Closed with explanation | consumerfinance.gov |
| August 1, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 22, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| May 20, 2024 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| May 5, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 12, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| January 17, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| January 4, 2024 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| December 26, 2023 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 18, 2023 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Consumer complaints in Texas
- Consumer complaints in Florida
- Consumer complaints in Utah
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.