Data / Federal rules / 2024-15475
Streamlining Mortgage Servicing for Borrowers Experiencing Payment Difficulties; Regulation X
The Consumer Financial Protection Bureau published this proposed rule in the Federal Register on July 24, 2024. Comments closed on September 9, 2024.
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What the agency says
The Consumer Financial Protection Bureau (Bureau or CFPB) is proposing a rule that would amend regulations originally issued in 2013 regarding the responsibilities of mortgage servicers. The proposed amendments would streamline existing requirements when borrowers seek payment assistance in times of distress, add safeguards when borrowers seek help, and revise existing requirements with respect to borrower assistance. The proposed rule would also require servicers to provide certain communications in languages other than English, such as when a borrower is seeking payment assistance with their mortgage. The proposed rule, if finalized, would increase the likelihood that investors and borrowers can avert the costs of avoidable foreclosure.
Key facts
- Document number
- 2024-15475
- Type
- Proposed rule
- Action
- Proposed rule; request for public comment
- Agency
- Consumer Financial Protection Bureau
- Published
- July 24, 2024
- Comments due
- September 9, 2024
- Dates
- Comments must be received on or before September 9, 2024.
- Docket
- Docket No. CFPB-2024-0024
- Regulation ID (RIN)
- 3170-AB04
- Code of Federal Regulations
- 12 CFR 1024
- Topics
- Banks, banking; Condominiums; Consumer protection; Credit unions; Housing; Mortgage insurance; Mortgages; Reporting and recordkeeping requirements; Savings associations
- Significant
- Yes, under Executive Order 12866
- Pages
- 51
Other documents from the Consumer Financial Protection Bureau
| Document | Type | Published |
|---|---|---|
| Request for Information Regarding Promoting Access to Mortgage Credit 2026-13834 | Proposed rule | Jul 9 |
| Financial Data Transparency Act Joint Data Standards 2026-12787 · significant | Final rule | Jun 25 |
| Equal Credit Opportunity (Regulation B); Special Purpose Credit Programs; Rescission 2026-12149 | Final rule | Jun 17 |
| Small Business Lending Under the Equal Credit Opportunity Act (Regulation B) 2026-08494 · significant | Final rule | May 1 |
| Equal Credit Opportunity Act (Regulation B) 2026-07804 · significant | Final rule | Apr 22 |
| Equal Credit Opportunity Act (Regulation B) C1-2025-19864 · significant | Proposed rule | Feb 25 |
| Home Mortgage Disclosure (Regulation C) Adjustment to Asset-Size Exemption Threshold 2026-00087 | Final rule | Jan 7 |
| Truth in Lending Act (Regulation Z) Adjustment to Asset-Size Exemption Threshold 2026-00085 | Final rule | Jan 7 |
Everything from the Consumer Financial Protection Bureau · Rules on banks, banking · Rules on condominiums · Rules on consumer protection · Published in July 2024
Read from the Federal Register API, last updated 2026-10-23. The document on federalregister.gov is the official record; dates and dockets can change through later corrections. Free to reuse with credit to SpecStream under CC BY 4.0.