Data / Consumer complaints / Quality Acceptance LLC
Quality Acceptance LLC: 83 CFPB consumer complaints in the last 3 years
Quality Acceptance LLC drew 83 consumer complaints in the CFPB database in the three years to November 6, 2026, and 197 since 2014. The largest group, 36, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 17. The company responded on time to 86.7% of the complaints, and 2.4% closed with monetary or other relief. The CFPB records the company as QUALITY ACCEPTANCE LLC.
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- 83Complaints, last 3 years
- 197Complaints, all years
- 86.7%Responded on time
- 2.4%Closed with relief
- 4Products
- Sep 29, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 20 |
| 2025 | 39 |
| 2024 | 21 |
| 2023 | 27 |
| 2022 | 8 |
| 2021 | 15 |
| 2020 | 8 |
| 2019 | 10 |
| 2018 | 11 |
| 2017 | 13 |
| 2016 | 20 |
| 2015 | 4 |
| 2014 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 36 | 43.4% |
| Debt collection | 26 | 31.3% |
| Vehicle loan or lease | 20 | 24.1% |
| Debt or credit management | 1 | 1.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 17 | 20.5% |
| Took or threatened to take negative or legal action | 13 | 15.7% |
| Problem with a company's investigation into an existing problem | 11 | 13.3% |
| Repossession | 10 | 12% |
| Improper use of your report | 9 | 10.8% |
| Attempts to collect debt not owed | 6 | 7.2% |
| Managing the loan or lease | 4 | 4.8% |
| Written notification about debt | 4 | 4.8% |
| False statements or representation | 3 | 3.6% |
| Getting a loan or lease | 3 | 3.6% |
| Confusing or missing disclosures | 1 | 1.2% |
| Credit monitoring or identity theft protection services | 1 | 1.2% |
| Problem with a company's investigation into an existing issue | 1 | 1.2% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 81 | 97.6% |
| Closed with non-monetary relief | 2 | 2.4% |
States
| State | Complaints | Share |
|---|---|---|
| California | 29 | 34.9% |
| Nevada | 23 | 27.7% |
| Texas | 18 | 21.7% |
| Arizona | 5 | 6% |
| Kansas | 2 | 2.4% |
| North Carolina | 2 | 2.4% |
| Pennsylvania | 2 | 2.4% |
| Missouri | 1 | 1.2% |
| Washington | 1 | 1.2% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 29, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 29, 2026 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| August 30, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 15, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 16, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 30, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 24, 2026 | Debt or credit management | Confusing or missing disclosures | Closed with explanation | consumerfinance.gov |
| May 9, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 9, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 20, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| April 3, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 17, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 12, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 4, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| February 2, 2026 | Vehicle loan or lease | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| January 22, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| January 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 26, 2025 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| December 20, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| December 18, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| December 17, 2025 | Vehicle loan or lease | Getting a loan or lease | Closed with explanation | consumerfinance.gov |
| December 9, 2025 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| November 29, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 7, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 3, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| October 31, 2025 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| September 29, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 21, 2025 | Credit reporting or other personal consumer reports | Credit monitoring or identity theft protection services | Closed with explanation | consumerfinance.gov |
| September 9, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| September 1, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| August 21, 2025 | Vehicle loan or lease | Getting a loan or lease | Closed with explanation | consumerfinance.gov |
| August 21, 2025 | Vehicle loan or lease | Getting a loan or lease | Closed with explanation | consumerfinance.gov |
| August 21, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 1, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| July 12, 2025 | Vehicle loan or lease | Repossession | Closed with explanation | consumerfinance.gov |
| July 8, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 27, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 19, 2025 | Vehicle loan or lease | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 18, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 15, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| June 12, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 21, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 16, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| May 15, 2025 | Vehicle loan or lease | Managing the loan or lease | Closed with explanation | consumerfinance.gov |
| March 15, 2025 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| March 8, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| February 28, 2025 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Every company with Vehicle loan or lease complaints
- Every company with Debt or credit management complaints
- Consumer complaints in California
- Consumer complaints in Nevada
- Consumer complaints in Texas
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.