Data / Consumer complaints / Eagle Financial Services, Inc.
Eagle Financial Services, Inc.: 118 CFPB consumer complaints in the last 3 years
Eagle Financial Services, Inc. drew 118 consumer complaints in the CFPB database in the three years to November 6, 2026, and 213 since 2015. The largest group, 47, was about credit reporting or other personal consumer reports, and the most common issue was “Incorrect information on your report” with 30. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.
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- 118Complaints, last 3 years
- 213Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 4Products
- Oct 12, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 54 |
| 2025 | 45 |
| 2024 | 18 |
| 2023 | 23 |
| 2022 | 7 |
| 2021 | 15 |
| 2020 | 5 |
| 2019 | 14 |
| 2018 | 19 |
| 2017 | 4 |
| 2016 | 7 |
| 2015 | 2 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Credit reporting or other personal consumer reports | 47 | 39.8% |
| Debt collection | 42 | 35.6% |
| Payday loan, title loan, personal loan, or advance loan | 28 | 23.7% |
| Vehicle loan or lease | 1 | 0.8% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Incorrect information on your report | 30 | 25.4% |
| Took or threatened to take negative or legal action | 21 | 17.8% |
| Improper use of your report | 15 | 12.7% |
| Attempts to collect debt not owed | 10 | 8.5% |
| Charged fees or interest you didn't expect | 8 | 6.8% |
| Problem with a company's investigation into an existing problem | 8 | 6.8% |
| False statements or representation | 6 | 5.1% |
| Struggling to pay your loan | 5 | 4.2% |
| Written notification about debt | 4 | 3.4% |
| Problem when making payments | 2 | 1.7% |
| Problem with additional add-on products or services | 2 | 1.7% |
| Problem with the payoff process at the end of the loan | 2 | 1.7% |
| Problems receiving the advance | 2 | 1.7% |
| Communication tactics | 1 | 0.8% |
| Getting the loan | 1 | 0.8% |
| Loan payment wasn't credited to your account | 1 | 0.8% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 118 | 100% |
States
| State | Complaints | Share |
|---|---|---|
| Ohio | 69 | 58.5% |
| Kentucky | 23 | 19.5% |
| Indiana | 15 | 12.7% |
| Pennsylvania | 2 | 1.7% |
| Texas | 2 | 1.7% |
| Wisconsin | 2 | 1.7% |
| Arizona | 1 | 0.8% |
| Georgia | 1 | 0.8% |
| Michigan | 1 | 0.8% |
| North Carolina | 1 | 0.8% |
| West Virginia | 1 | 0.8% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 12, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| August 24, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 13, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| August 11, 2026 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 6, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| July 24, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 21, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | Closed with explanation | consumerfinance.gov |
| July 16, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 26, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| June 24, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| June 23, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| June 17, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 17, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| June 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| May 25, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 22, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 20, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| May 19, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 5, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| May 2, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| May 1, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 16, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | Closed with explanation | consumerfinance.gov |
| April 6, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| April 1, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 30, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 25, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| March 22, 2026 | Payday loan, title loan, personal loan, or advance loan | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 18, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 12, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| March 10, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| March 9, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 8, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| March 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 4, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| March 2, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 26, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 23, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 17, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| February 14, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 13, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| February 12, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 11, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 10, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 7, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 1, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Debt collection complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Every company with Vehicle loan or lease complaints
- Consumer complaints in Ohio
- Consumer complaints in Kentucky
- Consumer complaints in Indiana
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.