Data / Nursing homes / Indiana / Willows of New Castle
Willows of New Castle, New Castle, IN: 1 star rating, no fines
Willows of New Castle in New Castle, IN is owned by Henry County Memorial Hospital, is rated 1 of 5 stars by Medicare, and had no fines in the three years to October 1, 2026. CMS lists 24 health citations from inspections in that time, the latest survey on July 22, 2026, and 1 of them found actual harm or immediate jeopardy.
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- Address
- 1023 N 20th St, New Castle, IN 47362
- Overall rating
- 1 of 5 stars
- Health inspection rating
- 3 of 5
- Staffing rating
- 1 of 5
- Quality measure rating
- 1 of 5
- Certified beds
- 95
- Residents per day
- 63 on average
- Ownership type
- For profit, corporation
- Legal business name
- Henry County Memorial Hospital
- Fines
- $0 across 0 fines, three years to October 1, 2026
- Payment denials
- 0
- Health citations
- 24, of which 1 with actual harm or immediate jeopardy
- Latest survey
- July 22, 2026
- CMS Certification Number
- 155089
- On Care Compare
- Medicare Care Compare
Recent health citations
Citations from health inspections, newest first.
| Survey date | Tag | What CMS cited | Scope and severity | Status | Corrected on | Source |
|---|---|---|---|---|---|---|
| July 22, 2026 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 27, 2026 | data.cms.gov |
| July 22, 2026 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 27, 2026 | data.cms.gov |
| March 6, 2026 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | March 23, 2026 | data.cms.gov |
| March 6, 2026 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 23, 2026 | data.cms.gov |
| March 6, 2026 | F744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 23, 2026 | data.cms.gov |
| March 6, 2026 | F688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 23, 2026 | data.cms.gov |
| March 6, 2026 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 23, 2026 | data.cms.gov |
| July 28, 2025 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D: isolated, no actual harm, potential for more than minimal harm | Past noncompliance | data.cms.gov | |
| March 14, 2025 | F791 | Provide or obtain dental services for each resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 4, 2025 | data.cms.gov |
| March 14, 2025 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 4, 2025 | data.cms.gov |
| March 14, 2025 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 4, 2025 | data.cms.gov |
| January 9, 2025 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 7, 2025 | data.cms.gov |
| January 9, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 7, 2025 | data.cms.gov |
| January 29, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G: isolated, actual harm | Corrected | February 9, 2024 | data.cms.gov |
| January 29, 2024 | F909 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 9, 2024 | data.cms.gov |
| January 29, 2024 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 9, 2024 | data.cms.gov |
| January 29, 2024 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 9, 2024 | data.cms.gov |
| January 29, 2024 | F657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 9, 2024 | data.cms.gov |
| January 29, 2024 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 9, 2024 | data.cms.gov |
| January 29, 2024 | F641 | Ensure each resident receives an accurate assessment. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 9, 2024 | data.cms.gov |
| January 29, 2024 | F584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 9, 2024 | data.cms.gov |
| January 29, 2024 | F561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 9, 2024 | data.cms.gov |
| January 29, 2024 | F558 | Reasonably accommodate the needs and preferences of each resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 9, 2024 | data.cms.gov |
| January 29, 2024 | F554 | Allow residents to self-administer drugs if determined clinically appropriate. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 9, 2024 | data.cms.gov |
Owners and managers
Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 9 individual or personal trusts (1 managers, 5 officers, directors or trustees, 3 other disclosable parties). Their names are not shown on this page.
| Organization | Role | Share | Since | Source |
|---|---|---|---|---|
| Henry County Memorial Hospital | Direct owner | 100% | January 1, 2012 | data.cms.gov |
| New Castle in OPCO, LLC | Operational or managerial control | Not listed | July 1, 2023 | data.cms.gov |
| New Castle in OPCO, LLC | Additional disclosable party | Not listed | January 13, 2025 | data.cms.gov |
Also on SpecStream
- All nursing homes in Indiana
- Every nursing home Henry County Memorial Hospital owns or manages
- This facility on Medicare Care Compare
Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.