Skip to the page
Get started free

Data / Nursing homes / West Virginia / White Sulphur Springs Center

White Sulphur Springs Center, White Sulphur Spring, WV: 3 star rating, fined $59,233 across 4 fines

White Sulphur Springs Center in White Sulphur Spring, WV is owned by Genesis Operations V LLC, is rated 3 of 5 stars by Medicare, and was fined $59,233 across 4 fines in the three years to October 1, 2026. CMS lists 34 health citations from inspections in that time, the latest survey on November 19, 2025, and 4 of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in West Virginia
Address
345 Pocahontas Trail, White Sulphur Spring, WV 24986
Overall rating
3 of 5 stars
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measure rating
5 of 5
Certified beds
68
Residents per day
65 on average
Ownership type
For profit, corporation
Legal business name
Route 92 Operations LLC
Chain
Genesis Healthcare, 183 facilities
Fines
$59,233 across 4 fines, three years to October 1, 2026
Payment denials
0
Health citations
34, of which 4 with actual harm or immediate jeopardy
Latest survey
November 19, 2025
CMS Certification Number
515100
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
September 10, 2025Fine$18,782Not listeddata.cms.gov
July 11, 2024Fine$16,801Not listeddata.cms.gov
July 11, 2024Fine$13,627Not listeddata.cms.gov
July 11, 2024Fine$10,023Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
November 19, 2025F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 10, 2025data.cms.gov
September 10, 2025F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.K: pattern, immediate jeopardyCorrectedOctober 21, 2025data.cms.gov
September 10, 2025F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 21, 2025data.cms.gov
September 10, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 21, 2025data.cms.gov
September 10, 2025F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 21, 2025data.cms.gov
September 10, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 21, 2025data.cms.gov
September 10, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 21, 2025data.cms.gov
September 10, 2025F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 21, 2025data.cms.gov
September 10, 2025F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 21, 2025data.cms.gov
September 10, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 21, 2025data.cms.gov
July 11, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J: isolated, immediate jeopardyPast noncomplianceApril 24, 2024data.cms.gov
July 11, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.J: isolated, immediate jeopardyCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J: isolated, immediate jeopardyCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F865Have a plan that describes the process for conducting QAPI and QAA activities.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F814Dispose of garbage and refuse properly.F: widespread, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.F: widespread, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F757Ensure each resident’s drug regimen must be free from unnecessary drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F745Provide medically-related social services to help each resident achieve the highest possible quality of life.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F732Post nurse staffing information every day.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F692Provide enough food/fluids to maintain a resident's health.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F552Ensure that residents are fully informed and understand their health status, care and treatments.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 11, 2024F551Give the resident's representative the ability to exercise the resident's rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 7 individual or personal trusts (1 owners, 1 managers, 3 officers, directors or trustees, 2 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Genesis Operations V LLCDirect owner100%December 31, 2011data.cms.gov
Fc-Gen Operations Investment LLCIndirect ownerNot listedFebruary 2, 2015data.cms.gov
GEN Operations I LLCIndirect ownerNot listedFebruary 2, 2015data.cms.gov
GEN Operations II LLCIndirect ownerNot listedFebruary 2, 2015data.cms.gov
Genesis Healthcare IncIndirect ownerNot listedFebruary 2, 2015data.cms.gov
Genesis Healthcare LLCIndirect ownerNot listedApril 1, 2011data.cms.gov
Genesis Holdings LLCIndirect ownerNot listedFebruary 2, 2015data.cms.gov
GHC Holdings LLCIndirect ownerNot listedApril 1, 2011data.cms.gov
Sun Healthcare Group IncIndirect ownerNot listedFebruary 2, 2015data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.