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Data / Nursing homes / North Carolina / White Oak Manor-Shelby

White Oak Manor-Shelby, Shelby, NC: 2 star rating, fined $42,972 across 5 fines and had 1 payment denial

White Oak Manor-Shelby in Shelby, NC is owned by Morgan Stanley Institutional Advisors LLC, is rated 2 of 5 stars by Medicare, and was fined $42,972 across 5 fines and had 1 payment denial in the three years to October 1, 2026. CMS lists 15 health citations from inspections in that time, the latest survey on March 12, 2026, and 3 of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in North Carolina
Address
401 N Morgan Street, Shelby, NC 28150
Overall rating
2 of 5 stars
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measure rating
3 of 5
Certified beds
160
Residents per day
116 on average
Ownership type
For profit, corporation
Legal business name
NHC Healthcare/Shelby, LLC
Chain
National Healthcare Corporation, 72 facilities
Fines
$42,972 across 5 fines, three years to October 1, 2026
Payment denials
1
Health citations
15, of which 3 with actual harm or immediate jeopardy
Latest survey
March 12, 2026
CMS Certification Number
345171
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
March 12, 2026Fine$10,868Not listeddata.cms.gov
July 23, 2025Fine$11,700Not listeddata.cms.gov
July 23, 2025Fine$3,931Not listeddata.cms.gov
July 23, 2025Fine$3,931Not listeddata.cms.gov
July 23, 2025Payment denialNot listedAugust 14, 202534data.cms.gov
May 23, 2024Fine$12,542Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
March 12, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G: isolated, actual harmPast noncompliancedata.cms.gov
August 28, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 17, 2025data.cms.gov
August 28, 2025F641Ensure each resident receives an accurate assessment.E: pattern, no actual harm, potential for more than minimal harmCorrectedSeptember 17, 2025data.cms.gov
July 23, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G: isolated, actual harmCorrectedAugust 28, 2025data.cms.gov
July 23, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 28, 2025data.cms.gov
October 21, 2024F882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.F: widespread, no actual harm, potential for more than minimal harmCorrectedNovember 15, 2024data.cms.gov
October 21, 2024F880Provide and implement an infection prevention and control program.F: widespread, no actual harm, potential for more than minimal harmCorrectedNovember 15, 2024data.cms.gov
October 21, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 15, 2024data.cms.gov
May 23, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G: isolated, actual harmCorrectedJune 21, 2024data.cms.gov
May 23, 2024F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 21, 2024data.cms.gov
May 23, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 21, 2024data.cms.gov
May 23, 2024F679Provide activities to meet all resident's needs.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 21, 2024data.cms.gov
May 23, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 21, 2024data.cms.gov
May 23, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 21, 2024data.cms.gov
May 23, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 21, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 27 individual or personal trusts (10 owners, 7 managers, 6 officers, directors or trustees, 4 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Morgan Stanley Institutional Advisors LLCIndirect ownerNot listedNovember 8, 2024data.cms.gov
Blackrock IncAdditional disclosable partyNot listedAugust 1, 2024data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.