Data / Nursing homes / Wisconsin / Wheaton Franciscan HC, Terrace at St Francis
Wheaton Franciscan HC, Terrace at St Francis, Milwaukee, WI: 2 star rating, fined $276,051 across 5 fines and had 2 payment denials
Wheaton Franciscan HC, Terrace at St Francis in Milwaukee, WI is owned by Ascension Health Senior Care, is rated 2 of 5 stars by Medicare, and was fined $276,051 across 5 fines and had 2 payment denials in the three years to October 1, 2026. CMS lists 73 health citations from inspections in that time, the latest survey on January 6, 2026, and 11 of them found actual harm or immediate jeopardy.
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- Address
- 3200 S 20th St, Milwaukee, WI 53215
- Overall rating
- 2 of 5 stars
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measure rating
- 5 of 5
- Certified beds
- 81
- Residents per day
- 42 on average
- Ownership type
- Nonprofit, corporation
- Legal business name
- Wheaton Franciscan Healthcare Terrace at St. Francis, Inc.
- Chain
- Ascension Living, 12 facilities
- Fines
- $276,051 across 5 fines, three years to October 1, 2026
- Payment denials
- 2
- Health citations
- 73, of which 11 with actual harm or immediate jeopardy
- Latest survey
- January 6, 2026
- CMS Certification Number
- 525552
- On Care Compare
- Medicare Care Compare
Fines and payment denials
Every fine and payment denial CMS lists for this facility in the three years, newest first.
| Date | Type | Fine amount | Denial starts | Denial days | Source |
|---|---|---|---|---|---|
| January 6, 2026 | Fine | $42,680 | Not listed | data.cms.gov | |
| October 29, 2025 | Fine | $56,400 | Not listed | data.cms.gov | |
| April 1, 2025 | Fine | $72,873 | Not listed | data.cms.gov | |
| April 1, 2025 | Payment denial | Not listed | May 2, 2025 | 4 | data.cms.gov |
| July 22, 2024 | Fine | $71,858 | Not listed | data.cms.gov | |
| July 22, 2024 | Payment denial | Not listed | August 20, 2024 | 31 | data.cms.gov |
| January 17, 2024 | Fine | $32,240 | Not listed | data.cms.gov |
Recent health citations
Citations from health inspections, newest first.
| Survey date | Tag | What CMS cited | Scope and severity | Status | Corrected on | Source |
|---|---|---|---|---|---|---|
| January 6, 2026 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 4, 2026 | data.cms.gov |
| January 6, 2026 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 4, 2026 | data.cms.gov |
| January 6, 2026 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 4, 2026 | data.cms.gov |
| October 29, 2025 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G: isolated, actual harm | Corrected | November 20, 2025 | data.cms.gov |
| October 29, 2025 | F880 | Provide and implement an infection prevention and control program. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 20, 2025 | data.cms.gov |
| October 29, 2025 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 20, 2025 | data.cms.gov |
| October 29, 2025 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 20, 2025 | data.cms.gov |
| October 29, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 20, 2025 | data.cms.gov |
| October 29, 2025 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 20, 2025 | data.cms.gov |
| October 29, 2025 | F610 | Respond appropriately to all alleged violations. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 20, 2025 | data.cms.gov |
| October 29, 2025 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 20, 2025 | data.cms.gov |
| October 29, 2025 | F585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 20, 2025 | data.cms.gov |
| August 20, 2025 | F759 | Ensure medication error rates are not 5 percent or greater. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 17, 2025 | data.cms.gov |
| August 20, 2025 | F756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 17, 2025 | data.cms.gov |
| August 20, 2025 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | September 17, 2025 | data.cms.gov |
| August 20, 2025 | F729 | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | September 17, 2025 | data.cms.gov |
| August 20, 2025 | F725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | C: widespread, minimal harm potential | Corrected | September 17, 2025 | data.cms.gov |
| August 20, 2025 | F698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 17, 2025 | data.cms.gov |
| August 20, 2025 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 17, 2025 | data.cms.gov |
| August 20, 2025 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 17, 2025 | data.cms.gov |
| August 20, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 17, 2025 | data.cms.gov |
| August 20, 2025 | F645 | PASARR screening for Mental disorders or Intellectual Disabilities | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 17, 2025 | data.cms.gov |
| August 20, 2025 | F628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 17, 2025 | data.cms.gov |
| August 20, 2025 | F610 | Respond appropriately to all alleged violations. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 17, 2025 | data.cms.gov |
| August 20, 2025 | F583 | Keep residents' personal and medical records private and confidential. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 17, 2025 | data.cms.gov |
| August 20, 2025 | F552 | Ensure that residents are fully informed and understand their health status, care and treatments. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 17, 2025 | data.cms.gov |
| June 11, 2025 | F657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 10, 2025 | data.cms.gov |
| June 11, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 10, 2025 | data.cms.gov |
| April 1, 2025 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | G: isolated, actual harm | Corrected | May 6, 2025 | data.cms.gov |
| April 1, 2025 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G: isolated, actual harm | Corrected | May 6, 2025 | data.cms.gov |
| April 1, 2025 | F880 | Provide and implement an infection prevention and control program. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | May 6, 2025 | data.cms.gov |
| April 1, 2025 | F773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 6, 2025 | data.cms.gov |
| April 1, 2025 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | May 6, 2025 | data.cms.gov |
| April 1, 2025 | F760 | Ensure that residents are free from significant medication errors. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 6, 2025 | data.cms.gov |
| April 1, 2025 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 6, 2025 | data.cms.gov |
| April 1, 2025 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 6, 2025 | data.cms.gov |
| April 1, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | May 6, 2025 | data.cms.gov |
| April 1, 2025 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 6, 2025 | data.cms.gov |
| April 1, 2025 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 6, 2025 | data.cms.gov |
| December 18, 2024 | F759 | Ensure medication error rates are not 5 percent or greater. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | January 16, 2025 | data.cms.gov |
| August 28, 2024 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 20, 2024 | data.cms.gov |
| August 28, 2024 | F697 | Provide safe, appropriate pain management for a resident who requires such services. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 20, 2024 | data.cms.gov |
| July 22, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G: isolated, actual harm | Corrected | August 19, 2024 | data.cms.gov |
| July 22, 2024 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G: isolated, actual harm | Corrected | August 19, 2024 | data.cms.gov |
| July 22, 2024 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G: isolated, actual harm | Corrected | August 19, 2024 | data.cms.gov |
| July 22, 2024 | F880 | Provide and implement an infection prevention and control program. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | August 19, 2024 | data.cms.gov |
| July 22, 2024 | F849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 19, 2024 | data.cms.gov |
| July 22, 2024 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | August 19, 2024 | data.cms.gov |
| July 22, 2024 | F810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 19, 2024 | data.cms.gov |
| July 22, 2024 | F791 | Provide or obtain dental services for each resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 19, 2024 | data.cms.gov |
| July 22, 2024 | F758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 19, 2024 | data.cms.gov |
| July 22, 2024 | F756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | August 19, 2024 | data.cms.gov |
| July 22, 2024 | F697 | Provide safe, appropriate pain management for a resident who requires such services. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 20, 2024 | data.cms.gov |
| July 22, 2024 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 19, 2024 | data.cms.gov |
| July 22, 2024 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 19, 2024 | data.cms.gov |
| July 22, 2024 | F638 | Assure that each resident’s assessment is updated at least once every 3 months. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | August 19, 2024 | data.cms.gov |
| July 22, 2024 | F636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 19, 2024 | data.cms.gov |
| July 22, 2024 | F610 | Respond appropriately to all alleged violations. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 19, 2024 | data.cms.gov |
| July 22, 2024 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 19, 2024 | data.cms.gov |
| July 22, 2024 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 19, 2024 | data.cms.gov |
| July 22, 2024 | F553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 19, 2024 | data.cms.gov |
| February 28, 2024 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 4, 2024 | data.cms.gov |
| January 17, 2024 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | G: isolated, actual harm | Corrected | February 16, 2024 | data.cms.gov |
| January 17, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J: isolated, immediate jeopardy | Corrected | February 16, 2024 | data.cms.gov |
| January 17, 2024 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G: isolated, actual harm | Corrected | February 16, 2024 | data.cms.gov |
| January 17, 2024 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G: isolated, actual harm | Corrected | February 16, 2024 | data.cms.gov |
| January 17, 2024 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G: isolated, actual harm | Corrected | February 16, 2024 | data.cms.gov |
| January 17, 2024 | F947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 16, 2024 | data.cms.gov |
| January 17, 2024 | F693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 16, 2024 | data.cms.gov |
| January 17, 2024 | F692 | Provide enough food/fluids to maintain a resident's health. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 16, 2024 | data.cms.gov |
| October 5, 2023 | F880 | Provide and implement an infection prevention and control program. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 5, 2023 | data.cms.gov |
| October 5, 2023 | F759 | Ensure medication error rates are not 5 percent or greater. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 5, 2023 | data.cms.gov |
| October 5, 2023 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 5, 2023 | data.cms.gov |
Owners and managers
Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 11 individual or personal trusts (2 managers, 3 officers, directors or trustees, 6 other disclosable parties). Their names are not shown on this page.
| Organization | Role | Share | Since | Source |
|---|---|---|---|---|
| Ascension Health Senior Care | Direct owner | 100% | July 1, 2014 | data.cms.gov |
| Ascension Health Senior Care | Additional disclosable party | Not listed | July 1, 2015 | data.cms.gov |
| House Healthcare Solutions LLC | Additional disclosable party | Not listed | June 10, 2025 | data.cms.gov |
| Medical Solutions LLC | Additional disclosable party | Not listed | June 14, 2017 | data.cms.gov |
| Metis LTC LLC | Additional disclosable party | Not listed | April 8, 2024 | data.cms.gov |
| Nursing Centers, Inc. | Additional disclosable party | Not listed | June 3, 2025 | data.cms.gov |
Also on SpecStream
- All nursing homes in Wisconsin
- Every nursing home Ascension Health Senior Care owns or manages
- This facility on Medicare Care Compare
Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.