Skip to the page
Get started free

Data / Nursing homes / California / West Covina Healthcare Center

West Covina Healthcare Center, West Covina, CA: 2 star rating, fined $44,027 across 2 fines and had 1 payment denial

West Covina Healthcare Center in West Covina, CA is owned by Ag Facilities Operations, LLC, is rated 2 of 5 stars by Medicare, and was fined $44,027 across 2 fines and had 1 payment denial in the three years to October 1, 2026. CMS lists 53 health citations from inspections in that time, the latest survey on August 13, 2026, and 3 of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in California
Address
850 S. Sunkist Ave., West Covina, CA 91790
Overall rating
2 of 5 stars
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measure rating
3 of 5
Certified beds
97
Residents per day
88 on average
Ownership type
For profit, limited liability company
Legal business name
Ag West Covina LLC
Chain
Cambridge Healthcare Services, 32 facilities
Fines
$44,027 across 2 fines, three years to October 1, 2026
Payment denials
1
Health citations
53, of which 3 with actual harm or immediate jeopardy
Latest survey
August 13, 2026
CMS Certification Number
055992
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
March 28, 2024Fine$29,816Not listeddata.cms.gov
March 28, 2024Payment denialNot listedApril 26, 20244data.cms.gov
January 31, 2024Fine$14,211Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
August 13, 2026F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 31, 2026data.cms.gov
July 15, 2026F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2026data.cms.gov
July 15, 2026F776Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2026data.cms.gov
July 15, 2026F760Ensure that residents are free from significant medication errors.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2026data.cms.gov
May 7, 2026F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 29, 2026data.cms.gov
April 23, 2026F573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 15, 2026data.cms.gov
January 2, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 23, 2026data.cms.gov
December 5, 2025F912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.B: pattern, minimal harm potentialCorrectedDecember 6, 2025data.cms.gov
December 5, 2025F881Implement a program that monitors antibiotic use.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 16, 2025data.cms.gov
December 5, 2025F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2025data.cms.gov
December 5, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 24, 2025data.cms.gov
December 5, 2025F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.B: pattern, minimal harm potentialCorrectedDecember 26, 2025data.cms.gov
December 5, 2025F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2025data.cms.gov
December 5, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2025data.cms.gov
December 5, 2025F641Ensure each resident receives an accurate assessment.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2025data.cms.gov
December 5, 2025F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2025data.cms.gov
December 5, 2025F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 24, 2025data.cms.gov
December 5, 2025F552Ensure that residents are fully informed and understand their health status, care and treatments.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2025data.cms.gov
July 25, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2025data.cms.gov
December 27, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 17, 2025data.cms.gov
October 3, 2024F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2024data.cms.gov
October 3, 2024F912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.B: pattern, minimal harm potentialWaiver grantedOctober 25, 2024data.cms.gov
October 3, 2024F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2024data.cms.gov
October 3, 2024F698Provide safe, appropriate dialysis care/services for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2024data.cms.gov
October 3, 2024F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2024data.cms.gov
October 3, 2024F694Provide for the safe, appropriate administration of IV fluids for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2024data.cms.gov
October 3, 2024F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2024data.cms.gov
October 3, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2024data.cms.gov
October 3, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2024data.cms.gov
October 3, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2024data.cms.gov
October 3, 2024F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2024data.cms.gov
October 3, 2024F558Reasonably accommodate the needs and preferences of each resident.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2024data.cms.gov
July 3, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 26, 2024data.cms.gov
June 24, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 17, 2024data.cms.gov
June 7, 2024F558Reasonably accommodate the needs and preferences of each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 3, 2024data.cms.gov
May 6, 2024F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 30, 2024data.cms.gov
May 6, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 30, 2024data.cms.gov
March 28, 2024F760Ensure that residents are free from significant medication errors.G: isolated, actual harmCorrectedApril 30, 2024data.cms.gov
March 28, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 22, 2024data.cms.gov
March 28, 2024F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 30, 2024data.cms.gov
January 31, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.G: isolated, actual harmCorrectedFebruary 23, 2024data.cms.gov
January 31, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 23, 2024data.cms.gov
November 28, 2023F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 27, 2023data.cms.gov
October 13, 2023F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G: isolated, actual harmCorrectedNovember 17, 2023data.cms.gov
October 13, 2023F912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.B: pattern, minimal harm potentialWaiver grantedOctober 13, 2023data.cms.gov
October 13, 2023F757Ensure each resident’s drug regimen must be free from unnecessary drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 15, 2023data.cms.gov
October 13, 2023F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 6, 2023data.cms.gov
October 13, 2023F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 15, 2023data.cms.gov
October 13, 2023F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.E: pattern, no actual harm, potential for more than minimal harmCorrectedNovember 6, 2023data.cms.gov
October 13, 2023F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 6, 2023data.cms.gov
October 13, 2023F679Provide activities to meet all resident's needs.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 1, 2023data.cms.gov
October 13, 2023F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 1, 2023data.cms.gov
October 13, 2023F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 15, 2023data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 25 individual or personal trusts (13 managers, 12 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Ag Facilities Operations, LLCDirect owner100%August 11, 2003data.cms.gov
Ira E Smedra Living TrustIndirect owner48%August 11, 2017data.cms.gov
Win Win Enterprises, LLCIndirect owner48%August 11, 2003data.cms.gov
Cambridge Healthcare Services LLCOperational or managerial controlNot listedOctober 1, 2013data.cms.gov
Amanda Lee Sorensen TrustAdditional disclosable partyNot listedJuly 2, 2007data.cms.gov
Cambridge Healthcare Services LLCAdditional disclosable partyNot listedNovember 12, 2025data.cms.gov
Chapeaux EnterprisesAdditional disclosable partyNot listedJuly 2, 2007data.cms.gov
Paul and Susan Geller TrustAdditional disclosable partyNot listedJuly 2, 2007data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.