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Data / Nursing homes / Massachusetts / Victoria Haven Nursing Facility

Victoria Haven Nursing Facility, Norwood, MA: 2 star rating, fined $40,641 across 1 fine

Victoria Haven Nursing Facility in Norwood, MA is owned by 1 individual whom CMS lists (names not shown), is rated 2 of 5 stars by Medicare, and was fined $40,641 across 1 fine in the three years to October 1, 2026. CMS lists 39 health citations from inspections in that time, the latest survey on January 21, 2026, and 2 of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Massachusetts
Address
137 Nichols Street, Norwood, MA 02062
Overall rating
2 of 5 stars
Health inspection rating
1 of 5
Staffing rating
5 of 5
Quality measure rating
5 of 5
Certified beds
31
Residents per day
24 on average
Ownership type
For profit, corporation
Legal business name
137 Nichols St Inc
Chain
Rehabilitation Associates, 6 facilities
Fines
$40,641 across 1 fine, three years to October 1, 2026
Payment denials
0
Health citations
39, of which 2 with actual harm or immediate jeopardy
Latest survey
January 21, 2026
CMS Certification Number
225608
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
February 29, 2024Fine$40,641Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
January 21, 2026F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 2, 2026data.cms.gov
January 21, 2026F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 13, 2026data.cms.gov
January 21, 2026F880Provide and implement an infection prevention and control program.F: widespread, no actual harm, potential for more than minimal harmCorrectedFebruary 27, 2026data.cms.gov
January 21, 2026F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.F: widespread, no actual harm, potential for more than minimal harmCorrectedFebruary 27, 2026data.cms.gov
January 21, 2026F840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 19, 2026data.cms.gov
January 21, 2026F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 14, 2026data.cms.gov
January 21, 2026F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 14, 2026data.cms.gov
January 21, 2026F777Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 14, 2026data.cms.gov
January 21, 2026F772Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 4, 2026data.cms.gov
January 21, 2026F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 20, 2026data.cms.gov
January 21, 2026F759Ensure medication error rates are not 5 percent or greater.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 6, 2026data.cms.gov
January 21, 2026F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 3, 2026data.cms.gov
January 21, 2026F730Observe each nurse aide's job performance and give regular training.F: widespread, no actual harm, potential for more than minimal harmCorrectedMarch 2, 2026data.cms.gov
January 21, 2026F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.F: widespread, no actual harm, potential for more than minimal harmCorrectedMarch 2, 2026data.cms.gov
January 21, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 2, 2026data.cms.gov
January 21, 2026F658Ensure services provided by the nursing facility meet professional standards of quality.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 2, 2026data.cms.gov
January 21, 2026F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 2, 2026data.cms.gov
February 18, 2025F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 26, 2025data.cms.gov
February 18, 2025F883Develop and implement policies and procedures for flu and pneumonia vaccinations.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 26, 2025data.cms.gov
February 18, 2025F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 26, 2025data.cms.gov
February 18, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 26, 2025data.cms.gov
February 18, 2025F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 26, 2025data.cms.gov
February 18, 2025F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 26, 2025data.cms.gov
February 18, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 26, 2025data.cms.gov
February 18, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 26, 2025data.cms.gov
February 18, 2025F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedD: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 26, 2025data.cms.gov
February 18, 2025F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.B: pattern, minimal harm potentialCorrectedMarch 26, 2025data.cms.gov
February 29, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G: isolated, actual harmCorrectedApril 2, 2024data.cms.gov
February 29, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.G: isolated, actual harmCorrectedApril 2, 2024data.cms.gov
February 29, 2024F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 2, 2024data.cms.gov
February 29, 2024F883Develop and implement policies and procedures for flu and pneumonia vaccinations.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 2, 2024data.cms.gov
February 29, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 2, 2024data.cms.gov
February 29, 2024F813Have a policy regarding use and storage of foods brought to residents by family and other visitors.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 2, 2024data.cms.gov
February 29, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 8, 2024data.cms.gov
February 29, 2024F759Ensure medication error rates are not 5 percent or greater.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 2, 2024data.cms.gov
February 29, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 2, 2024data.cms.gov
February 29, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 2, 2024data.cms.gov
February 29, 2024F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.B: pattern, minimal harm potentialCorrectedApril 2, 2024data.cms.gov
February 29, 2024F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.B: pattern, minimal harm potentialCorrectedApril 2, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 3 individual or personal trusts (1 owners, 1 managers, 1 officers, directors or trustees). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Rehabilitation Associates IncOperational or managerial controlNot listedFebruary 1, 1985data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.